I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... See more
Company replied
Location
Switch location408 The Strand,Covent Garden, WC2R 0NE London, GB
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See what reviewers are saying
Abhi is an excellent employee, flexible, patient, knows his job and very pleasant. Thank you very much. Great customer experience for me.
Company replied
I had a really great experience. Abhishek served me and he was really patient and explained me everything about the contract and the plans
Company replied
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - The Strand
Written by the company
Contact info
408 The Strand,Covent Garden, WC2R 0NE, London, United Kingdom
4.9
Excellent
192 reviews
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Lexy was fantastic!!
Lexy was fantastic. So helpful and kind. She gave great advice on what option I should take with a sim while visiting from Australia.
November 30, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Thanks for your fab feedback Ruby. It's great to see Lexy was so helpful and got everything sorted for you. I hope you have a lovely time while you're over here 😊
All the best, The Vodafone Social Media Team
Great in-store served by lexy !!
Brilliant, helpful and friendly service. I got a great deal and am extremely happy with the in-store experience I received today.
Lexy is a really helpful and friendly store manager.
November 24, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Katherine,
Thank you for your review and feedback for Lexy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lexy you are amazing!!!!
Lexy you are amazing and you made my day!! Thank you for your help once again - 5 stars and much love xxx
November 24, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi there,
It's great to hear about your recent experience and feedback for Lexy. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mep was awesome!
Mep was great! Knew exactly how to help us and did so quickly and with grace!
November 23, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Thaddeus,
Thank you for taking the time to review and share this great feedback for Mep.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
lexy helped sooo much on getting me…
She helped sooo much on getting me connected to internet and phone service. She went way beyond expections and was sooo nice.
November 23, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey Mike,
Thanks for letting us know what an amazing job Lexy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
London strand very professional lady called lexy
Thankful for the great service from the lady called lexy. Very professional and efficient. Thanks for your service
November 22, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey Shannon,
Thanks for the lovely review and fantastic support for Lexy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I went in today to look at new sim…
I went in today to look at new sim plans and Sadia went though everything with me and really helped me choose what plan would suit me the best. I cant read properly and she was very patient with me and I appreciate it very much, may god bless her! I will definitely be telling all my friends about her customer service! Very happy with Vodafone Stand and sales advisor Sadia! Keep it up!
November 17, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey Maruf,
Thanks for the lovely review and fantastic support for Sadia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing experience
Had an amazing experience at the store. Manager Umar was very helpful and knew exactly what I needed.
September 8, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey there,
Thanks for the lovely review and fantastic support for Umar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing experience with the worker
Amazing experience with the worker Erdogan, got me exactly what I needed. Very kind and a great personality
November 1, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey there,
Thanks for letting us know what an amazing job Erdogan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sadia was fantastic and really lovely
Sadia was fantastic and really lovely. She help me soo much
I love her
October 25, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Kelly. Thank you for your review for Sadia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - The Strand
Hi Sydney,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone review
Vodafone review :
Umar was very efficient and kind.
I was able to create my Vodafone account.
October 17, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey Imou,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very happy with umar
October 17, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Sasha,
Thanks for taking your time to leave this review for Umar.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thorough and helpful staff
Lexy was incredibly patient and determined to help me solve a complex issue we’ve been having with our contracts. We got there in the end, thank you!
October 17, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Alice,
Thanks for your review for Lexi. We're glad to hear everything's resolved and I'm sorry to hear it's taken a while.
If you ever need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Helpful
Umbrella was extremely patient and helpful in sorting out a couple of issues with my account. He is a credit to Vodafone
October 11, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Murray,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Omar was amazing and very helpful !!
September 21, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Abbey,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing service
Amazing service. Lexy sorted everything I needed so quickly and efficiently
September 20, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Tara,
It's great to hear about your recent experience, and how Lexy has provided a great experience. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lexi
Lexi, Store Manager, at the Strand could not have been more helpful. I am truly pleased with the service she provided.
September 5, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lexy and Kai was great !
Lexy and Kai was great ! Very good service. Thank you for the upgrade
September 4, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Becky,
Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how Lexy and Kai have been able to help you.
If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lexy - Strand
Amazing service! Super helpful and have wonderful advice
August 15, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Chris,
Thanks for a lovely review for Lexi.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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