I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... See more
Company replied
Location
Switch location408 The Strand,Covent Garden, WC2R 0NE London, GB
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See what reviewers are saying
Abhi is an excellent employee, flexible, patient, knows his job and very pleasant. Thank you very much. Great customer experience for me.
Company replied
I had a really great experience. Abhishek served me and he was really patient and explained me everything about the contract and the plans
Company replied
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - The Strand
Written by the company
Contact info
408 The Strand,Covent Garden, WC2R 0NE, London, United Kingdom
4.9
Excellent
192 reviews
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A very happy customer
Extremely happy with the customer service at the Vodafone shop on Strand. I have come here multiple times over the last 6 months and have been extremely impressed by Kai - his knowledge and his very helpful attitude
August 11, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey Pareejat,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kai at the Strand branch was super…
Kai at the Strand branch was super knowledgeable and friendly - really took his time to help me with a suitable deal!
August 9, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi. Thank you for your review for Kai. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
worst diservice ever,systems and staff…
worst diservice ever,systems and staff not fit for purpose,15 staff interactions later matter not resolved,lied to and promises unfulfilled,monies STOLEN by vodafone still not explained.
August 3, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Michael,
It's disappointing to hear of your recent experience, so we can investigate what's happened and fix any mistakes that may have been made, could you please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - The Strand
Hi Idriz. Thank you for your review for Malek. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - The Strand
Hi Jiayu,
It's lovely to hear you've had a great experience in store. Thanks for your support.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Thank you Lexy very professional…
Thank you Lexy very professional service :)
July 5, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Christopher,
This is a great review for Lexy. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Lexy was really helpful and great to…
Lexy was really helpful and great to speak to.
July 4, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey Joane,
Thanks for the lovely review and fantastic support for Lexy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lexy really supported me and cared…
Lexy really supported me and cared about my problem. She helped me sort a new sim after having a phone stolen and was so friendly and approachable.
July 4, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey James,
Thanks for the lovely review and fantastic support for Lexy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very supportive!
July 3, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey Geoff,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lexi and Umar were super friendly and…
Lexi and Umar were super friendly and helpful finding the best deals.
June 6, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey Ciara,
Thanks for the lovely review and fantastic support for both Lexi and Umar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - The Strand
Hey Alexander,
Thanks for the lovely review and fantastic support for Lexy. We love getting such great reviews like this.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lexi was great thank you !
June 5, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey Oleg,
Thanks for the feedback and support, it's always great to receive such lovely reviews we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very great service from lexy
Very great service, friendly and professional.
May 30, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey Payton,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Happy to help and expeditious
The young woman who helped me appeared happy to assist and quickly accomplished what I was unable to do myself using the VOXI app. I was grateful for her help
I might add that I would appreciate it if Vodaphone would adapt VOXI to accommodate non-UK addresses when making purchases. The postal code field needs to be more flexible.
May 15, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Leigh. Thank you for your review and suggestion. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - The Strand
Hi Terry. Thank you for your review for Lexi. It's always lovely to read such great feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Thank you Ekram!
Ekram and all the team were super helpful and patient. Would always come here over the branch on Long Acre where the staff were not helpful
May 15, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Lola. Thank you for your review for Ekram. It's always lovely to read such great feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Lexy was fabulous.
May 15, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Romain. Thank you for your review for Lexy. It's always lovely to read such fab feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Lexi was fantastic!
Lexi was fantastic!! New to London from Australia. No hard sell, super friendly! Lexi was generous with her time, and so helpful, for us newbies from another country!!
Would recommend her any day of the week!!
May 15, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Francis,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Lady called lexi
Amazing service from a lady called lexi thank you !! Very helpful and friendly.
May 12, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey Scott,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - The Strand
Hey Philip,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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