I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... See more
Company replied
Location
Switch location408 The Strand,Covent Garden, WC2R 0NE London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
Abhi is an excellent employee, flexible, patient, knows his job and very pleasant. Thank you very much. Great customer experience for me.
Company replied
I had a really great experience. Abhishek served me and he was really patient and explained me everything about the contract and the plans
Company replied
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - The Strand
Written by the company
Contact info
408 The Strand,Covent Garden, WC2R 0NE, London, United Kingdom
4.9
Excellent
192 reviews
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Sonia was really helpful.
April 8, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi there,
Thanks for your review and feedback for Sonia! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
Incredible service
April 6, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Mateo. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jilani was great, helpful and knowledgeable
Jilani was great! Knowledgeable and personable.
April 6, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey. Thank you for your review for Jilani. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jilani 100/10
I came into Vodafone after my phone was stolen. I was lucky to meet Jilani, he calmed me down reassured me and then went through with some excellent offers with me, I couldn’t be more satisfied, i usually dwell on coming into these stores but Jilani had changed my views on this every Vodafone store needs a Jilani his a god send
April 6, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Lawrence,
It's great to hear that Jilani could help, especially given the circumstances. I'm sorry that your phone was stolen. Please edit your review to let us know which store you recently visited so we're able to feed this back to Jilani directly.
Thank you,
Vodafone Social Media Team
G. JILANI
G. JILANI.
I was recently fortunate to stumble upon great customer service by an agent in Vodafone Strand namely - Gulam Jilani. Which I might is very hard to come by deep in London. He was very helpful, insightful. He made my experience with a mobile network very nice which is unheard of. I really appreciate the fact he went out of his way to make sure I leave the place pleased ans happy. I recieved a great plan and package and was very elaborate in explaining how it works. All in all, he was great and the network. I am very thankful to Jilani for giving me the best he could and will pass this experience to my friends and family. Thank you very much Jilani and the Vodafone team. Hope to see you soon with more great offers. Have a pleasant year.
(Only thing I might add would be, if Vodafone gave me a better phone number, I am sure they can do this)
Daahdi Parvez.
April 3, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey Daahda,
Thank you for your review. I’ll be sure to pass on the feedback for Gulam from the strand store in London. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I was being seen by Gulam very quick to…
I was being seen by Gulam very quick to act and has excellent customer service. I’m new in town and had asked Gulam to show me Moxi hotel he went out of his way to guide me and did not hesitate to help. Great service.
April 3, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey Jahed. It's always nice to read such lovely feedback. If you spoke to Gulam in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Absolutely great service and great…
Absolutely great service and great people thanks Lexi
April 4, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Susan,
It's always nice to read such lovely feedback. If you spoke to Lexi in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Jilani and Lexi were simply awesome
Jilani and Lexi were simply awesome. Expert kind insightful and supportive to a tricky situation. Could not have asked for two nicer people to sort us out with a superb result for all!
April 4, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hey Galahad,
Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful and informative
Very helpful and informative! Thank you Lexi!
April 4, 2023
Unprompted review
Reply from Vodafone UK - The Strand
Hi Jerfyn,
This is perfect feedback for Lexi. Thanks for taking your time to let us know how informative she is.
All the best,
Vodafone Social Media team
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