Vodafone UK - Thurrock Lakeside Experience Reviews 

215
•
TrustScore 5 out of 5

4.9

Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB

•

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Rated 5 out of 5 stars

Best Customer Service Ever At Vodafone Lakeside Shopping Centre! I had an absolutely excellent experience with Anthony. He was extremely professional, dedicated, patient, and genuinely empathetic th... See more

Company replied

Rated 5 out of 5 stars

I was enquiring about my contract regarding my monthly payments. Yusuf helped me on getting my payments down and then sorting a a broandband contract. Yusuf was a really nice guy, very helpful and... See more

Company replied

Rated 5 out of 5 stars

Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... See more

Company replied

Rated 5 out of 5 stars

Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... See more

Company replied


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  • Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

215 reviews

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4.9

All reviews

(215)

42,851 reviews in the last 12 months

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Rated 5 out of 5 stars

Yusuf was AMAZING!

Yusuf was AMAZING!! Best staff member, give him a raise!! Lowered my bill & was polite as ever, was doing two jobs at once. Helped me and my mum 😁

September 27, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Kelly,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Yusuf.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maria was so good

Maria was so good, came to sort my mum contract and she had so much patience with me and my mum, a very valuable staff member!!

September 26, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Cyber,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maria was very friendly and took time with explaining…

Maria was very friendly and took time to explain everything to us. She even laughed at our poor jokes! I was able to understand how the contract works and Maria made some great choices for me. A good experience. Thanks Maria you deserve a rise!

September 26, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Elaine,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best Customer Service Ever At Vodafone…

Best Customer Service Ever At Vodafone Lakeside Shopping Centre!
I had an absolutely excellent experience with Anthony. He was extremely professional, dedicated, patient, and genuinely empathetic throughout the whole process. He took the time to listen carefully, understand exactly what I needed, and made sure everything was explained clearly.
What really stood out was his positive and friendly attitude. He was happy to help, approachable, and made the whole experience so much easier and more pleasant.

September 25, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Romina,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It fantastic service from BLAKE got me…

It fantastic service from BLAKE got me alsorted what I need to do keep up the good work BLAKE your amazing x

September 23, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yusuf provided us with excellent…

Yusuf provided us with excellent service. He was friendly, professional, and very helpful throughout. We really appreciated his attention to detail and the great service he gave us. Highly recommended!

September 19, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Brendli,

Thanks for the lovely review and fantastic support for Yusuf.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yusuf was amazing great service!

September 18, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Grace,

Thanks for the lovely review and fantastic support for Yusuf.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yusuf was fantastic helped us get a…

Yusuf was fantastic helped us get a cheaper deal and answered all our questions with knowledge and enthusiasm.

September 18, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Max,

Thanks for the lovely review and fantastic support for Yusuf.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was enquiring about my contract…

I was enquiring about my contract regarding my monthly payments.
Yusuf helped me on getting my payments down and then sorting a a broandband contract.
Yusuf was a really nice guy, very helpful and very professional.

September 18, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Lee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yusuf was great i highly recommend

Yusuf was great i highly recommend

September 16, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What a team

O my god, what a team. Sam and ruby couldn’t do enough for us to get my husbands phone up and running. It had multiple problems on it, but they kept working till they found a way round. Just brilliant

September 15, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service,will surely…

Great customer service,will surely recommend him to my family. Thank you Yusuf for the amazing experience

September 14, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Emml,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

yusuf was amazing at attending to us…

yusuf was amazing at attending to us and ensuring he helped us, gave us a great experience and explained everything in detail so we wasn’t in the dark with our plan.
great guy highly recommend

September 12, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Alfie,

Thanks for the lovely review and fantastic support for Yusuf.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What a great team of service…

What a great team of service individuals! Made my whole experience free of stress with best advice and also helped me with my mobile phones !! Thank you

September 9, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Rick,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Antony was really helpful and…

Antony was really helpful and informative with helping us get the best deals for out broadband. The patience he showed was outstanding and I would definitely come again 👍

September 8, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Mateo,

Thanks for the lovely review and fantastic support for Antony. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yusuf was an amazing help throughout…

Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great experience

September 6, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Richard,

Thanks for the lovely review and fantastic support for Yusuf.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t recommend them enough — amazing service from start to finish!

September 3, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Prianka,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got us a better deal immediately

Got us a better deal immediately, and gave smooth and clear instructions on setting up the 5G hub. Great service.

September 2, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Tashan,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yusuf was extremely helpful!

Yusuf was extremely helpful and took the time to work out a great deal for us. He was very personable and we would like to thank him for his help and great customer service. Thank you!

September 1, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Robert,

Thanks for the lovely review and fantastic support for Yusuf.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service and positive retail…

Very good service and positive retail adviser! Thank you Mr Tolulope

August 31, 2026
Unprompted review
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Reply from Vodafone UK - Thurrock Lakeside Experience

Hey Rumen,

Thanks for the lovely review and fantastic support for Tolulope. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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