Wow Blake from the lakeside store is amazing and so helpful I have been a victim of a scam and he spent a very long time helping me to sort it out personally. Even though no new contract was taken out... See more
Company replied
Location
Switch locationUnit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
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See what reviewers are saying
Maddie was honestly the greatest provider ive come across. The work and effort she put it in was amazing and there's nothing more than you could ask for from a customer service provider. She's definit... See more
Company replied
I went to talk about an Upgrade, and i had the pleasure to have a chat with Maddi, Profesional , kind and answered all my questions with calm, professionalism and smiles. Really enjoyed the time s... See more
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I received the most incredible customer service from Tolulupe at the Thurrock, Lakeside store. I had visited on two consecutive days and was told previously that nothing could be done immediately and... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Thurrock Lakeside Experience
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, United Kingdom
4.9
Excellent
197 reviews
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Reply from Vodafone UK - Thurrock Lakeside Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Both Denisa & Syed were fantastic help
Both Denisa & Syed were fantastic help, and got everything we needed and resolved efficiently and timely. Whole process was effortless
May 12, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Richard,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maddi was a great help from lakeside…
Maddi was a great help from lakeside branch. Very helpful
May 10, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Noman,
Thanks for the lovely review and fantastic support for Maddi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Naz the customer advisor we dealt with…
Naz the customer advisor we dealt with was amazing, extremely helpful and patient with us throughout the whole process. Could not recommend him enough.
May 4, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sales assistant denisa had great…
Sales assistant denisa had great customer service and skills
April 20, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Leanne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thanks to nizam I purchased a new phone…
Thanks to nizam I purchased a new phone today . His help and expertise made it a great shopping experience . He’s a credit to your organisation
April 13, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Joanne,
Thanks for the lovely review and fantastic support for Nizam .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Vodafone
Great experience with Vodafone. I recently bought a phone and everything went smoothly. Andrea Denisa was helpful and the service was quick and professional. Very happy with my purchase
April 7, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Reka,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Maria
I visited the Vodafone store as a business customer and had a great experience thanks to Maria. She was incredibly helpful, patient, and professional throughout. She didn’t rush me at all and took the time to clearly explain everything, making sure I fully understood my options. It made the whole process smooth and stress-free. I really appreciated her support and would highly recommend her to anyone needing assistance.
March 15, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Dean,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Toul was very helpful when changing my…
Toul was very helpful when changing my phone and broadband
March 19, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
On Sunday
On Sunday, I visited your store and was again treated very professionally by Marysia. Service was top-notch. Thank you, Marysia.
March 15, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Marcin,
Thanks for the lovely review and fantastic support for Marysia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone lakeside
Naz was amazing, knew exactly what he was talking about - very easy process!
March 17, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Sophie,
Thanks for the lovely review and fantastic support for Naz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great and Denisa was brilliant to help…
Great and Denisa was brilliant to help me and needs , Andrew was very helpful in giving all the details of what I needed to know explained everything to the best of his knowledge and was kind and patient definitely helped me
March 15, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Kirti,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Maddi
Maddi
Great experience from Maddi. Will recommend her to anyone I know. Thanks Vodafone
February 25, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came in
Came in, looking to transfer from my current provider to Vodafone, I was served by Maz helped me transfer and get a great deal and left very satisfied and more then I was hoping. Excellent
February 21, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Carson,
Thanks for the lovely review and fantastic support for Maz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tanzeel was amazing and so patient
Tanzeel was amazing and so patient. came in to fix an esim issue and was helpful straight away and gave clear instructions and help.
February 20, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Maddi - Vodafone Lakeside
I had such a positive experience at the Lakeside store today thanks to Maddi. From the moment I walked in, she was friendly, professional, and genuinely willing to help. She took the time to carefully listen to what I needed, explained everything clearly, and made sure I fully understood my options before making any decisions.
Maddi is a real credit to the team. Thank you again for all your help today — I truly appreciate it!
February 19, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Alia.
We visited Vodafone Lakeside, with the intention of receiving information and perhaps buying an iPhone. We were immediately greeted by Alia. During the conversation with her, she showed professionalism, presenting us with all the possible options and gave us the chance to choose the most convenient product for us. She also showed that she is very well trained and takes her job very seriously. A jovial employee with a wide smile that makes you come back to the store with pleasure.
Thank you Alia.
Luminita and Cristian.
February 15, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Luminita,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the Vodafone store at the…
I visited the Vodafone store at the beginning of the month and had such a lovely experience thanks to Maria. From the moment I walked in, she was warm, welcoming, and genuinely helpful.
Not only did she help me set up my phone quickly and efficiently, but she also went the extra mile and sorted out a SIM card for my laptop as well. Everything was explained clearly, and she made the whole process feel effortless.
We even had such a nice conversation about uni, which made the visit feel personal rather than just transactional. Maria is simply amazing — professional, kind, and truly cares about her customers. Thank you again!
February 1, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Marek,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The setup of my new business account…
The setup of my new business account was very helpful. The customer service was outstanding, particularly from Denisa who was exceptional.
February 10, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey there,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into store to upgrade my…
I came into store to upgrade my contacts. Tanzeel was my assistant he organised my contract and said it will take 5 months I said to him I have a problem with my email. I’ve been having trouble with singing into it. I said no one can fix it. I gave it to him and he fixed it for me I was so happy that I could kiss him. Great service you shine proud to have him working for you.
February 6, 2026
Unprompted review
Reply from Vodafone UK - Thurrock Lakeside Experience
Hey Katrina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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