Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... See more
Company replied
Location
Switch location52 High street, TN9 1EH Tonbridge, GB
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Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... See more
Company replied
I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... See more
Company replied
I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Tonbridge
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
52 High street, TN9 1EH, Tonbridge, United Kingdom
4.9
Excellent
274 reviews
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Jordan made transferring to my new…
Jordan made transferring to my new phone so easy! Thank you!
December 12, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Carolyn,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Louise was exceptional
Louise was exceptional. Very helpful, professional, and friendly. Would definitely recommend.
December 4, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
originally
originally, when they brought the 5G out for our area, we all had access to it and now nearly at the end of 2025 5g for our area seems to I’ll disappeared after I did some maintenance on the main mask near the Tonbridge bypass and now we don’t get any of that showing so hopefully they sort it ASAP
December 2, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Graeme,
We understand how disappointing it must feel to have had 5G access in your area originally, only to see it disappear after maintenance work near the Tonbridge bypass. Please be assured that our teams are working hard to restore and improve the service as quickly as possible, and we’ll keep you updated on progress.
For further support, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Phoebe in Tonbridge was brilliant!
December 3, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phoebe was extremely helpful
Phoebe was extremely helpful and sorted me out with a new phone and a cheaper deal than my last contract. She was very knowledgeable and friendly and would definitely recommend her.
November 29, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing experience in store
Amazing experience in store! Louise was so so helpful! Can’t recommend this store enough
November 29, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey David,
Thanks for the lovely review and fantastic support for Louise.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Louise at Tonbridge
Louise at Tonbridge made my purchase very easy and gave all the advice I needed. Highly recommended.
November 22, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Tim,
Thanks for the lovely review and fantastic support for Louise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phoebe was very helpful and…
Phoebe was very helpful and professional,helped me make choices , very friendly and explained everything to me
November 21, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Pauline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phoebe was very professional and…
Phoebe was very professional and explained everything clearly. She gave a first class service. Thanks.
November 21, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Linda,
Thanks for the lovely review and fantastic support for Phoebe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful and informed…
Jordan was helpful and informed and made the process easy to get a much better contract
November 20, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thank you Louise!
Louise was absolutely incredible when we visited the Tonbridge store today. She really put myself and my mother at ease and was professional, knowledgeable and personable. Thank you so much Louise for answering all our questions and helping us find the best products that met our needs. Amazing customer service and a credit to the store.
November 15, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Jordan was very helpful and made the…
Jordan was very helpful and made the process of upgrading my phone extremely easy to deal with.
November 15, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Very good service and Jordan was very…
Very good service and Jordan was very helpful knowledgeable
November 14, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone Tonbridge
Vodafone Tonbridge
Phoebe was very helpful and polite today, helping my sort out some details with my account. Would recommend.
November 10, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi. We're happy to hear that you had a positive experience! We appreciate you mentioning the assistance you received with your account and your recommendation. Thanks for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan was very helpful and understood…
Jordan was very helpful and understood my needs.
November 10, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi. We're happy to hear that our team member understood your needs and provided helpful assistance. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service by Jordan 11/10
November 8, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi. We're happy to hear that you were very satisfied with the service. Thank you for your high rating; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good clear service from Jordan!
Very good clear service from Jordan!
November 7, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Phoebe and Jordan were a great help
Phoebe and Jordan were a great help. Thank you!
November 5, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
All the staff were great and Jordan in…
All the staff were great and Jordan in particular was really helpful, patient and understanding.
November 1, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi. We're happy to hear that you had such a positive experience with our staff. We appreciate you taking the time to leave us this great review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store and met Jordan
Came into store and met Jordan. Left with a new plan, very happy with the service and information
November 1, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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