Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... See more
Company replied
Location
Switch location52 High street, TN9 1EH Tonbridge, GB
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See what reviewers are saying
Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... See more
Company replied
I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... See more
Company replied
I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Tonbridge
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
52 High street, TN9 1EH, Tonbridge, United Kingdom
4.9
Excellent
274 reviews
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Reply from Vodafone UK - Tonbridge
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Diogo was really helpful in solving my…
Diogo was really helpful in solving my problem - great staff all round in Vodafone Tonbridge
October 30, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi. We're happy to hear that you received such helpful support. It's great to know our Tonbridge team could resolve your issue. Thanks for your positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Diogo
Diogo, was very helpful to a non tech guy thank you sorted me new phone . Happy customer thank you
October 30, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi. We're happy to hear that you had a positive experience! It's great to know the support provided was helpful and you are pleased with your new phone. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Diogo very helpful
Diogo, was brilliant very helpful and cooperative thanks .
October 30, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi. We're happy to hear that you had such a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Diogo
Diogo, was so helpful in helping me with my broadband. Thanks to him I will be saving money.
October 30, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi. We're so happy to hear that you received such great support with your broadband! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
Very friendly, professional, and efficient service from Louise as i upgraded rom my lold phone. And the staff also upgraded my broadband service andxadjusted another phones costs.
October 18, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi. We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you had a positive experience with the services we offer. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Tonbridge
Hi. We appreciate you taking the time to share your positive experience. We're so glad that you found our team member to be helpful and polite! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful advice from Louise.
October 25, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi. We're glad to hear that the advice was helpful. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan was great
Jordan was great. Very helpful and explained everything really clearly.
October 21, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Louise Tonbridge
Louise was so friendly and helpful when I came in to get an upgrade. She helped transfer everything over and showed a great deal of patience. I have been a Vodafone customer for over 29 years and would not change thank you again
October 18, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I visited Vodafone store Tonbridge…
I visited Vodafone store Tonbridge today and saw Jordan. Who was extremely professional, helpful and informative. Excellent service. 10 stars. I have been with Vodafone for many years and it continues to be a reliable, trustworthy network.
October 18, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. Explained my options clearly. I have now changed my plan.
October 17, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi Sue. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Jordan was very accomplished in his time with us . He was very attentive and informative. Nothing was to much trouble and also explained everything in detail. I would highly recommend him and everything was explained in detail.Highly recommended.
October 16, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi Michael. Thank you for your review for Jordan. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Very efficient employee. Very helpful - Jordan. Made it a great experience. Well done.
October 16, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi Lesley. Thank you for your review for Jordan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10 service. Thanks Jordan
Had a great experience with Jordan. Helped update my broad band and helped fixed an issue I was having with my phone. 10/10 service. Tonbridge is definitely my go to store with any issues I have.
October 16, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Jordan was such a great help
Jordan was such a great help. His patience and explanation of products available was phenomenal. Thanks Jordan 😍
October 15, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Loise our staff member gave us first…
Loise our staff member gave us first class service ,as we arenot very tech savvy she was very patient and charming and explained everything in simple terms for us ,,would recommend her to anyone who uses the store in tonbridge.30
September 30, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Bryan,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing job
Diogo done an amazing job sorting my phone and explain how to use it. Thank you very much.
September 29, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Freddy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful
Jordan was really helpful and explained everything we needed in details and with patience.
September 16, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Diogo
Diogo, all good help me with me my phone and sorted all the problems
September 27, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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