Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... See more
Company replied
Location
Switch location52 High street, TN9 1EH Tonbridge, GB
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Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... See more
Company replied
I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... See more
Company replied
I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Tonbridge
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
52 High street, TN9 1EH, Tonbridge, United Kingdom
4.9
Excellent
274 reviews
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Jordan was a great help getting me…
Jordan was a great help getting me started at Vodafone. Made the process as painless as possible, top guy!
September 27, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi Nigel,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jordan—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Louise was excellent
Louise was excellent, sorted all our new phone contracts with ease, so grateful that Vodafone still has the shop on the high street where you can talk face to face.
September 20, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Went in for an upgrade and met Jordan…
Went in for an upgrade and met Jordan who got me a great phone and for a really good price! Thank you Jordan
September 25, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Mike,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I would give a 4 star to vodafone as a…
I would give a 4 star to vodafone as a company the extra star is for Jordan who attended us today. Sorted out to the best deal to get the journey started with vodafone for my partner. He was informative,swift and helpful. Employees like Jordan keep me loyal customer to vodafone.
September 24, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Ashfaq,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Friendly professional service at Tonbridge store
Diogo helped me set up a new contract when my previous phone stopped working - including spending time to get the issue fixed with my current phone which meant I could benefit from the trade-in deal. All in all a friendly, professional and efficient service!
September 3, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
It's amazing to hear that you had a positive experience! We appreciate to hear the effort to resolve the phone issue and help you benefit from the trade-in deal. Thank you for your feedback on the friendly, professional, and efficient support you received.
Thanks,
Vodafone Social Media Team
Louise was great
Louise was lovely, friendly, personable and helpful.
September 2, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Today I came in to sort my issues with…
Today I came in to sort my issues with my phone and I met a great woman, Louise! She did a great job at sorting my problems and also help me save some many. I will recommend her to my family and friends. And I look forward to see her again!
August 30, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Louise was great
Louise was great! She offered excellent service, great deals and made me save lots of money! The time with hear was enjoyable, felt more like a chat between friends when you do not realise when the time flies. She is great at her job and I will recommend her to my close ones. I looking forward to see her again soon and anytime I have any issues in terms of Vodafone!
August 30, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jordan was a great help
Jordan was a great help, great asset to the company. Thank you Jordan!
August 29, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Peter,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
louise at tonbridge store was extremely…
louise at tonbridge store was extremely helpful and knowledgeable and explained everything with ease very pleased with the customer service I received
August 28, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Paul,
Thanks for the lovely review and fantastic support for louise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Diogo,
Diogo,
Was very helpful in every way
Took time to explain , happy and cheerful
Spoke extremely clear
Thanks for all your help.
August 25, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Diogo was extremely helpful and we…
Diogo was extremely helpful and we ended up getting two phones
August 21, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Andrew,
Thanks for the lovely review and fantastic support for Diogo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful and efficient service
Really helpful and efficient service. Thank you Diogo
August 14, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Julia,
Thanks for the lovely review and fantastic support for Diogo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordon was a great help with our…
Jordon was a great help with our upgrades on my daughter and my phone along with upgrading our internet too. Really knowledgeable and a very personable and professional young man.
August 4, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey,
Thanks for the lovely review and fantastic support for Jordon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Tonbridge
Hey Elizabeth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very knowledgeable
Very knowledgeable, and helped with the transfer of the broadband
August 4, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Dave,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Tonbridge
Hey Elaine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Louise who was very…
I was served by Louise who was very patient and helpful. She made each step easy to understand especially as I was switching from another provider and explained the process along the way, great asset to the company.
July 17, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Callum,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Louise was very friendly and helpful
Louise was very friendly and helpful. She is extremely knowledgeable and made everything easy to understand and explained each step of the process.
July 17, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Francesca,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Diogo and Jordan,
Diogo and Jordan,
Very helpful and patient: went the extra mile assisting with access and procedure of an online form.
July 17, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Lorraine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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