Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... See more
Company replied
Location
Switch location52 High street, TN9 1EH Tonbridge, GB
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Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... See more
Company replied
I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... See more
Company replied
I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Tonbridge
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
52 High street, TN9 1EH, Tonbridge, United Kingdom
4.9
Excellent
274 reviews
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Very helpful and good service from Louise
Louise served me and was very helpful. My knowledge of mobile phones is limited but Louise was very patient and explained everything. I left the shop extremely satisfied with the service I received from Louise.
July 10, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Sandra,
Thanks for the lovely review and fantastic support for Louise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan was extremely helpful…
Jordan was extremely helpful knowledgeable and polite. A pleasure doing business with him
July 12, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Bronwyn,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan was very efficient and helpful
July 2, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Sean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan served me today.
Jordan served me today.
He was absolutely fantastic. Lots of patience and his product knowledge is great. He is a credit to your store.
July 1, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Vicky ,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Diogo was very helpful
Diogo was very helpful, helpful me to set up my phone and my broadband.
Thanks Diogo
June 26, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Keith,
Thanks for the lovely review and fantastic support for Diogo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing work from Jordan
Amazing work from Jordan. Explained everything with great detail and always happy to help
June 24, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi. It's amazing to see you've had brilliant service from Jordan in one of our stores. Thank you for leaving this amazing feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan (Tonbridge shop) was very…
Jordan (Tonbridge shop) was very patient and diligent in making sure all my data was transferred successfully. Great customer service.
June 11, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Jane,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Diogo
Great service from Diogo, always satisfies the customers, top man!
June 7, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi Alex.
Thanks for the fantastic feedback.
Vodafone Social Media Team
Friendly and helpful staff in shop
Friendly and helpful staff in shop!
Excellent customer service
June 5, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
We're happy to hear that you found our staff friendly and helpful! We really appreciate you taking the time to leave us this excellent feedback.
Thanks,
Vodafone Social Media Team
UPGRADE
Jordan was a pleasure to deal with. Very knowledgeable, professional and extremely helpful. A credit to the company.
May 28, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Janet,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Service
Jordan was very kind and helpful. He provided me with different options and their pros and cons, helping me to make the right decision.
And he later also helped transfers g the mobile I formation to the new one.
May 24, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Morvarid,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Diogo was very helpful great experience…
Diogo was very helpful great experience for us all!
May 23, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Megan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan was great help
Jordan was great help, cant recommend this shop enough!!
May 19, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan explained everything simply
Jordan explained everything simply. He identified a good deal uo suit my use.
May 19, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer service at its best!
I was served by Jordan who is such a lovely, friendly young man. He was able to explain all the different options available to me in a clear manner and with good advice. Very knowledgeable and credit to the store!
April 26, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Sue,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan was excellent at everything
Jordan was excellent at everything. 10/10
April 22, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Val,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan was great!
Jordan was extremely helpful and answered all of my questions. It's a great pleasure to deal with customer service people who enjoy their jobs!
April 8, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Claudia,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a great visit to the Tonbridge…
Had a great visit to the Tonbridge branch where Jessica helped explain my options.Left feeling my needs were met. Friendly service.
March 27, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey Paul,
This is really lovely to hear, thanks for the review! Appreciate the support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very pleased with the new phone device
Very pleased with the new phone device. Was served by Jess, very sweet and helpful. Good experience !
March 27, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hey,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan done an amazing job
Jordan done an amazing job. Help me a lot and solve my problem.
thanks Jordan
March 22, 2025
Unprompted review
Reply from Vodafone UK - Tonbridge
Hi Denis,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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