Very helpful staff, got a good deal and showed us new options we hadn’t considered. Arafat was a great help especially.
Company replied
Location
Switch location69 Tooting High Street, SW17 0SP LONDON, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I came to Vodafone after having a torrid time with another network. Moin was incredibly helpful and sorted us a fantastic SIM Only deal, giving us everything we wanted at an incredibly fair price. He... See more
Company replied
Arafat is very nice person in my Vodofone service. He helped me in each and every problems into solutions. I appreciated very much and he is a great service provider and having a best professional... See more
Company replied
Experienced a wonderful customer service from Meghana and Rishi when I walk in for a change of my sim only plane. They were very helpful in explaining to me what each plane comes with and other detai... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Tooting
Written by the company
Contact info
69 Tooting High Street, SW17 0SP, LONDON, United Kingdom
4.8
Excellent
116 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful staff
Very helpful staff, got a good deal and showed us new options we hadn’t considered. Arafat was a great help especially.
May 30, 2026
Unprompted review
Reply from Vodafone UK - Tooting
Hey Charles,
Thanks for the lovely review and fantastic support for Arafat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Met Ronaldo today he help me get a new…
Met Ronaldo today he help me get a new phone and he was amazing highly recommend speaking with him.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Tooting
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Met Ronaldo M today is so excellent…
Met Ronaldo M today is so excellent customer service today hep me so much excellent staff keep
It up
May 7, 2026
Unprompted review
Reply from Vodafone UK - Tooting
Hey *CUSTOMER NAME*,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Elisha she is asset to company
Elisha she is asset to company , really helpful and great customer service
Thank you elisha
April 22, 2026
Unprompted review
Reply from Vodafone UK - Tooting
Hey Ali,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I just saw Ronaldo
I just saw Ronaldo , he gave me a really good deal on my sim card plan , amazing service 10/10
April 20, 2026
Unprompted review
Reply from Vodafone UK - Tooting
Hey Xhelal,
Thanks for the lovely review and fantastic support for Ronaldo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
To Ronaldo Mudiwa
To the Store Manager,
I am writing to express my sincere gratitude for the outstanding service I received from Ronaldo Mudiwa at your Tooting Broadway shop.
I had a persistent issue that was causing some frustration, but Ronaldo understood the problem immediately. He resolved it both effectively and efficiently, displaying great professionalism.
Employees like Ronaldo make a huge difference to the customer experience, and I wanted to ensure his hard work was officially recognized. Thanks to him, my issue is now completely resolved.
April 19, 2026
Unprompted review
Reply from Vodafone UK - Tooting
Hey HH,
Thanks for the lovely review and fantastic support for Ronaldo Mudiwa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing customer service
Elisha helped me and was very kind and supportive. Very lovely staff!
March 21, 2026
Unprompted review
Reply from Vodafone UK - Tooting
Hey Hawa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tooting Broadway station
Tooting Broadway station :
Name: vishal
Name: Atif
On time of getting contract I asked for fix payment through out 24 month no increase in during. They clearly mention yah it won’t increase.
Now it’s just gone up £5.50 a month which dose not make sense.
March 8, 2026
Unprompted review
Reply from Vodafone UK - Tooting
Hey,
I am sorry to hear that you have been experiencing issues with your SIM only plan, I appreciate how frustrating this can be.
Please reach out to the team by calling 0333 304 0191 or speak to them via Live Chat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Very helpful
Very helpful, discussed all my different options, then between us, we came up with the best offer for me
December 29, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hi Nasser,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Tooting
Hey Samuel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Elisha was very helpful and patient
Elisha was very helpful and patient
December 27, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
December 27, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hey Mary,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
.rose
I am happy with the phone i have,happy with the service as well.Thanks to the staff
December 2, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you so much RISHI for help today…
Thank you so much RISHI for help today I really appreciate it
November 26, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hey Qudratullah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I ordered the new 17 pro max with the…
I ordered the new 17 pro max with the advisor name meghana she was very helpful and patient . Did quickly my order and liked very much her service
November 26, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hey Ahmed,
Thanks for the lovely review and fantastic support for Meghana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Tooting
Hey Pablo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Quickest and Friendly environment for customer service
Best network with best customer service in uk! Thanks to vodafone uk.
November 20, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
The guy Arafat
The guy Arafat
His customer services was great very humble person and kind
November 16, 2025
Unprompted review
Reply from Vodafone UK - Tooting
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I been Vodafone branch in Tooting I …
I been Vodafone branch in Tooting I would say best service and helped by Mr Rishi great person all good must see him in your next visit
Many thanks.
November 16, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Good communication polite and…
Good communication polite and knowledgeable
November 9, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hi. We are happy to hear that you found our communication helpful, polite, and knowledgeable. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.