Vodafone UK - Tooting Reviews 

120
TrustScore 5 out of 5

4.8

69 Tooting High Street, SW17 0SP LONDON, GB


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Rated 5 out of 5 stars

I have been to Tooting High street Vodafone store and Arafat has helped me with my purchase. I had started the process online but the agent made a big mistake and Arafat fixed it. He is extremely pol... See more

Company replied

Rated 5 out of 5 stars

I came to Vodafone after having a torrid time with another network. Moin was incredibly helpful and sorted us a fantastic SIM Only deal, giving us everything we wanted at an incredibly fair price. He... See more

Company replied

Rated 5 out of 5 stars

Arafat is very nice person in my Vodofone service. He helped me in each and every problems into solutions. I appreciated very much and he is a great service provider and having a best professional... See more

Company replied

Rated 5 out of 5 stars

Experienced a wonderful customer service from Meghana and Rishi when I walk in for a change of my sim only plane. They were very helpful in explaining to me what each plane comes with and other detai... See more

Company replied


Company details


Contact info

  • 69 Tooting High Street, SW17 0SP, LONDON, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

120 reviews

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1-star

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4.8

All reviews

(120)

41,785 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly staff and excellent customer service!

I was met with a very kind staff member, Moin, who explained things to me very clearly and patiently.
I really appreciated this!

August 8, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Damiana,

Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

MANAGER RISHI IS BRILLIANT!!!

RISHI HAS BEEN AMAZING!!!
very patient and helpful with everything we needed! Thank you Rishi!

August 6, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Khadija,

Thanks for the lovely review and fantastic support for Rishi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Moin was very very helpful

Moin was very very helpful. I am was really grateful and very happy such amazing service. Very polite and go to extra mile to help. Thank you so much Moin

August 4, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Nasir,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came to Vodafone after having a…

I came to Vodafone after having a torrid time with another network. Moin was incredibly helpful and sorted us a fantastic SIM Only deal, giving us everything we wanted at an incredibly fair price. He even managed to sort me a new phone number with my birthday in it! Couldn’t speak more highly of Moin and the service I got.

July 3, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Martha,

Thank you so much for your wonderful review and the amazing support you’ve shown for Moin—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Moin and meghana were very helpful

Moin and meghana were very helpful! Amazing people
Thank you

July 1, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Rooh,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service by Shahzaib

Amazing customer service by Shahzaib - thanks so much for all of your assistance! I needed help picking out a new phone and swapping from another provider to Vodafone and Shahzaib was very patient and helpful.

June 28, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Stephanie,

Thanks for the lovely review and fantastic support for Shahzaib.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service - very patient and clear

June 28, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Cecily,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The experience was absolutely amazing

The experience was absolutely amazing. I got what I came for. The guy Arafat who saw me was so helpful. This is why i always come back to my Vodafone shop.

June 24, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Nicola. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good and friendly service ,very…

Very good and friendly service ,very helpful

June 21, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Store assistance is well guided

Store assistance is well guided
Very good kind...
Moin and megna is very good , excellent there coustmer service is very excellent

June 20, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi! We're happy to hear that you found the store assistance helpful. We appreciate your positive feedback regarding the excellent customer service.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mahbub at the Tooting office alongside…

Mahbub at the Tooting office alongside the other staff were absolutely exceptional can’t fault their effort in helping me pick the perfect plan today. Even helped me pick the my preferred number. Thank you so much

June 10, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Keith.

Thank you for taking the time to leave us such a wonderful review.

Vodafone Social Media Team

Rated 5 out of 5 stars

Had the best experience today with…

Had the best experience today with Arafat today needed a SIM card asap and he was Great. Customer service was good also got a great deal! Would recommend anyone to this store!

June 3, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Curtis,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excelent

Excellent service

June 1, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Lenny,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The customer service assistant went out…

The customer service assistant went out of his way to help me

May 31, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was in the tooting store

I was in the tooting store, and Arafat was an angel! He looked for the best deals for me and saved me money! He was so polite and efficient! Vodaphone Tooting is now my favourite store 😍 I highly recommend it!

May 11, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Mrs. PP,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have great experience with two guys…

I have great experience with two guys Moin and Mahbub . Services are very good.

May 6, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Tehseen,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

ararafat the tooting Broadway store was…

ararafat the tooting Broadway store was incredibly helpful in sorting through an issue with my move to voxi. he was very patient and guided me through the process professionally and courteously.

Thank you Arafat!

May 1, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Charlotte,

Thanks for the lovely review and fantastic support for Arafat. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tooting Vodafone

Shahzaib was so helpful in finding me the best deal, I had left Vodafone for another provider and instantly regretted it, glad to be back, customer device etc is always great

April 27, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Anna,
Thanks for the lovely review and fantastic support for Shahzaib.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Arafat

Good explanation n easy to understand too

April 25, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Luis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Clear explanation of plans and good customer service

April 18, 2025
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Nivedha,

We value your review. It's heartwarming to read such encouraging feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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