I have been to Tooting High street Vodafone store and Arafat has helped me with my purchase. I had started the process online but the agent made a big mistake and Arafat fixed it. He is extremely pol... See more
Company replied
Location
Switch location69 Tooting High Street, SW17 0SP LONDON, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I came to Vodafone after having a torrid time with another network. Moin was incredibly helpful and sorted us a fantastic SIM Only deal, giving us everything we wanted at an incredibly fair price. He... See more
Company replied
Arafat is very nice person in my Vodofone service. He helped me in each and every problems into solutions. I appreciated very much and he is a great service provider and having a best professional... See more
Company replied
Experienced a wonderful customer service from Meghana and Rishi when I walk in for a change of my sim only plane. They were very helpful in explaining to me what each plane comes with and other detai... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Tooting
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
69 Tooting High Street, SW17 0SP, LONDON, United Kingdom
4.8
Excellent
120 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful with my requests
April 18, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hey Ilaria.
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The experience was amazing.Thanks…
The experience was amazing.Thanks Arafat for excellent customer service .
April 16, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hey Shereef,
Thanks for the lovely review and fantastic support for Arafat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We had appointment with Arafat and he…
We had appointment with Arafat and he was amazing with the customer service aspects .Sort out our queries with patience and we are very happy
April 16, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hey Aseema,
Thanks for the lovely review and fantastic support for Arafat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 Stars
5 Stars amazing customer service. The manager was so helpful and generous with his time. I was blown away. Well done Vodafone Tooting. Incredible. Thank you.
April 12, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Appreciation
The customer service assistant has been very helpful and maintained a professional conduct throughout. Not only did Meghana at Tooting Broadway branch remain calm and professional. She continued to pursue the cancellation to the very end. I wish all store assistants were as caring and professional. I highly recommend her for promotion.
April 10, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hey Christine,
Thank you for your lovely feedback. It's always a pleasure to read such positive comments. We truly appreciate your fantastic support for our agent, Meghana.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
so kind and helpful!
Been to this store twice now and greeted so kindly by everyone who works there.
Very helpful and sorted out a complicated problem for me very quickly! Very nice and patient, Thankyou!
March 19, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hi Siobhan,
Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Shahzaib is very helpful
Shahzaib is very helpful and his colleagues they find us the cheapest and applicable data we need, thank you so much
March 15, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hi Cleofe,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Arafat was of great help and support
Arafat was of great help and support
Very patient ,very calm and understanding..really demure personality..
If there was six star ratings I’d sure give it to him
March 13, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hi there,
We really appreciate your wonderful feedback for Arafat, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Service
March 13, 2025
Unprompted review
Reply from Vodafone UK - Tooting
We really appreciate your five star review, Betty! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Tooting
Hello,
That’s lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
My experience is good
My experience is good. He explained all the things so nicely.
March 6, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Thanks for the five star review! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Tooting
Hello Roger,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
5 stars!
Visited the store on Saturday, I was greet by Mahmoob and the service was amazing, I've had a few queries and he helped me through them all. Very friendly, efficient service. The store looked clean, well organised and the team were all smiling and happy to help, 5 stars
March 1, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hello Martin,
It's great to hear about the positive experience which you've had with Mahmoob. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Wonderful Experience ♥️
March 1, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hi Muhammad,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent service,really pleased.
January 18, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Hi, Dumitru,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer Service ❣️
January 2, 2025
Unprompted review
Reply from Vodafone UK - Tooting
Thanks for the five star review, Arafat! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The service is top level
The service is top level, manager was amazing on work and deals. Happy and recommended to everyone
November 4, 2024
Unprompted review
Reply from Vodafone UK - Tooting
Hi Varinderjeet,
Thanks for your review. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Quality service delivery....And a very…
Quality service delivery....And a very strong communication skill.
In fact he's the best I have seen
November 2, 2024
Unprompted review
Reply from Vodafone UK - Tooting
Hello, Franklin,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very happy and excellent service
October 12, 2024
Unprompted review
Reply from Vodafone UK - Tooting
Hey Mohammad,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Best Vodofone service by arfat
Arafat is very nice person in my Vodofone service.
He helped me in each and every problems into solutions.
I appreciated very much and he is a great service provider and having a best professional knowledge of Vodofone service.
Thank you
Vasu patel
September 24, 2024
Unprompted review
Reply from Vodafone UK - Tooting
Hi Vasu. Thank you for your review for Arafat. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.