Vodafone UK - Tooting Reviews 

120
TrustScore 5 out of 5

4.8

69 Tooting High Street, SW17 0SP LONDON, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been to Tooting High street Vodafone store and Arafat has helped me with my purchase. I had started the process online but the agent made a big mistake and Arafat fixed it. He is extremely pol... See more

Company replied

Rated 5 out of 5 stars

I came to Vodafone after having a torrid time with another network. Moin was incredibly helpful and sorted us a fantastic SIM Only deal, giving us everything we wanted at an incredibly fair price. He... See more

Company replied

Rated 5 out of 5 stars

Arafat is very nice person in my Vodofone service. He helped me in each and every problems into solutions. I appreciated very much and he is a great service provider and having a best professional... See more

Company replied

Rated 5 out of 5 stars

Experienced a wonderful customer service from Meghana and Rishi when I walk in for a change of my sim only plane. They were very helpful in explaining to me what each plane comes with and other detai... See more

Company replied


Company details


Contact info

  • 69 Tooting High Street, SW17 0SP, LONDON, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(120)

42,075 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from abdul

January 3, 2024
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Aston,

Thanks for letting us know what an amazing job Abdul did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone

I’ve been to Vodafone in Tooting today to just change my plan and have a new phone 3 months later. I was lucky enough to be taking care of by a wonderful member of staff called Jim Mason, I wish I could give him 100 stars. He help me with everything as I’m the worst techlology person in planet. A massive Thank you to Jim Mason, and Vodafone please look after this staff, he is just amazing!!!

December 20, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Katherine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was a great experience to visit this…

Was a great experience to visit this store. Got superior service from the advisor.

December 19, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Mahbub,

Thanks for reviewing your recent store visit, we appreciate your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

My experience was very excellent and…

My experience was very excellent and their time for costumers is great with Mahbub thanks much darling...

December 19, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Linda.

Thanks for reviewing and sharing this feedback for Mahbub.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good service happy deal

November 20, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Parag,

Thanks for taking your time to leave this review for our Tooting store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Happy to visit here and order 15pro max…

Happy to visit here and order 15pro max 256 Gb by advisor Mahbub. He was friendly and amazing advisor. thanks him

November 14, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Surya,

What super feedback for Mahbub! Thanks for taking the time to let us know - it's really appreciated.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Superior experience to get my Upgrade…

Superior experience to get my Upgrade from Mahbub, absolutely amazing advisor I have ever meet.

November 14, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Susindra,

Thanks for taking the time to write such a great review! We're delighted that Mahbub was able to resolve your query. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

It was very good experience with mahbub…

It was very good experience with mahbub who is has very good knowledge about the phone and the mobile explained everything with utmost patience .Thank you

October 22, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Yalagandula,

Thanks for reviewing and sharing this feedback for Mahbub. We're pleased to hear about your positive experience.

If you ever need help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good deal on my sim only thank you

October 22, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Piotr,

Thanks for leaving a review and sharing your feedback.

If you ever need help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Vodafone customer service when I needed assistance with my mobile plan. (MAHBUB)The representative I spoke to was not only polite and patient but also very knowledgeable. They quickly resolved my issue, and I even received a follow-up call to ensure everything was working smoothly. It was a refreshing and positive interaction that left me feeling valued as a customer.

October 20, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Mohamed,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Dennis great help

September 13, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Olya,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

That guy Julian was so good

That guy Julian was so good! He is honestly the best advisor I have ever seen!

September 11, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Julian,

This is lovely feedback for Julian. Thanks for your kind words and taking your time to share the experience.

We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Thank you tooting easy sim card good…

Thank you tooting easy sim card good customer service

July 22, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi James,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer experience

July 16, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Jay,

Thanks for your review for our Tooting store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Abdul was soo helpful fantastic…

Abdul was soo helpful fantastic customer service.

May 2, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hi Anthony. Thank you for your review for Abdul. It's always lovely to read such nice feedback.

If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Abdul in Tooting

April 17, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Janarththana,

Thank you for your review. I’ll be sure to pass on the feedback for Abdul from the Tooting high street store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I'm happy with deal i got great service…

I'm happy with deal i got great service from tooting team thank you

April 11, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Hey Abdirahman. Thank you for your review for the team in our Tooting store. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleasant helpful team members…

Very pleasant helpful team members advisor very knowledgeable nothing seemed to much trouble

April 6, 2023
Unprompted review
Vodafone UK - Tooting logo

Reply from Vodafone UK - Tooting

Thank you for your review Kate. It's always good to read such nice feedback.
Thanks again,
The Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look