Bethany was great with helping us to decide on which sim plan we needed and didn’t rush us! It is a nice relaxed environment and a lovely team to talk to, we will definitely be back again, as we have... See more
Company replied
Location
Switch location22 Union Street, TQ2 5PW Torquay, GB
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See what reviewers are saying
Great store with friendly people working inside. I was served by Bethany who helped me save £10 on my monthly bill with a new contract. She was very helpful and understanding when we were talking. I a... See more
Company replied
Bethany was an instant like 👍 very positive and helpful and I will be back for an upgrade many thanks
Company replied
Che made my entire week ! He found me the best deal I could possibly imagine ! I cannot recommend che and the Vodafone Torquay branch enough. They assisted me beyond the call of duty while spor... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Torquay
Written by the company
Contact info
22 Union Street, TQ2 5PW, Torquay, United Kingdom
4.9
Excellent
271 reviews
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Nice and easy experience
Megan was very informative and listened to what I needed. I took out a phone contract and booked in for broadband to be delivered. The systems were a bit slow in the shop. I will be recommending others to go into this store.
October 15, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Rebecca,
It's great to see your kind words for Megan. We really appreciate your feedback.
Thanks, Vodafone Social Media Team
Great service from dom in Torquay.
Great service from dom in Torquay.
Made mine and my wife's sim plans much cheaper, and joined in with our sense of humour.
May the force be with you!
October 14, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hey Francis,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The person gave me excellent support…
The person gave me excellent support and help
October 14, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hey Rodney,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dom made me feel really comfortable…
Dom made me feel really comfortable coming into a store as I don't normally like to due to anxiety
He gave amasing service and I walked away with a brand new phone
October 12, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hey Paigey, Thanks for your awesome feedback for Dom. It's great to see they made upgrading such a pleasure. Hope you're loving your new phone.
Thanks, The Vodafone Social Media team
Have used vodafone for years
Have used vodafone for years. Always great service. The staff are really friendly and helpful. Would 100% recommend.
October 10, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Mrs Carla Lyden,
Thanks for your lovely review. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great intuitive service
Great intuitive service
Beth understood my needs and sorted out the correct plan for me
October 8, 2023
Unprompted review
Reply from Vodafone UK - Torquay
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Beth gave very good service
Beth gave very good service, very good pitch
October 8, 2023
Unprompted review
Reply from Vodafone UK - Torquay
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great interpersonal skills
Great interpersonal skills, always able to answer questions
September 30, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hey Amy,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Adam
Hi, I was in the store and Cap called Adam. He looked after me and was amazing.
October 7, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hey Liam,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I have been a contract Vodafone…
I have been a contract Vodafone customer for over 20 years and have always experienced excellent service.
Hence, my 5 star rating
October 5, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Michael,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Megan fixed issue on phone for me
October 1, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Absolutely fabulous professional help…
Absolutely fabulous professional help from both the ladies that sorted me out with my new phone. Both ladies a asset to the company
October 1, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
So great staff so friendly
September 30, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Helpful friendly and knowledgeable staff
September 26, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi there,
Thank you for reviewing, and sharing your feedback. We appreciate it and are glad our team have been able to help you.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Only came in to get a router but ended…
Only came in to get a router but ended up getting a router and getting my partners phone on contract with prices to get myself one as well. Beth was very helpful
September 25, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Sara,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Beth and megan were very friendly and…
Beth and megan were very friendly and professional
September 23, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hey Kenneth,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dom helped me wit my SIM card as not…
Dom helped me wit my SIM card as not gettin propa signal
All working great now thanks Dom!
September 22, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Kiara,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good knowledge of product and John was …
Good knowledge of product and John was very understanding and good at his job
Made us feel at ease
September 22, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant service and very helpful
September 22, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Anne,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
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