Vodafone UK - Torquay Reviews 257

TrustScore 5 out of 5

4.9

22 Union Street, TQ2 5PW Torquay, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Che made my entire week ! He found me the best deal I could possibly imagine ! I cannot recommend che and the Vodafone Torquay branch enough. They assisted me beyond the call of duty while spor... See more

Company replied

Rated 5 out of 5 stars

CLIVE at the Torquay store was exceptional. Incredible customer service in supporting my 18 year old son to take out his own first contract. What an asset to your team, we hope to see Clive again when... See more

Company replied

Rated 5 out of 5 stars

Excellent service by Adam who saved me some money and got me exactly what I needed, first class

Company replied

Rated 5 out of 5 stars

We visited our local store in Torquay to cancel our contracts because of signal issues with the internet. Che greeted us with a smile and informed me that 5g wasn’t up and running but phone was connec... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Torquay

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 22 Union Street, TQ2 5PW, Torquay, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

257 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Feedback

Bethany was very friendly, informative and helpful, she made our options clear and supported our understanding of the process. A very positive experience.

June 1, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent, helped me with what I needed. Plus brining my monthly bill down due to broadband.

May 29, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Sophie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Adam who saved me…

Excellent service by Adam who saved me some money and got me exactly what I needed, first class

May 29, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer

Fantastic customer service especially from Bethany! Really happy with my new phone and contract!

May 27, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was very helpful in every way

May 18, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good staff , and very helpfull

Good staff , and very helpfull

April 10, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Gordon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis was very helpful

Lewis was very helpful, and was able to save me money on my phone bill.

April 10, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Lewis for his help today

Thanks to Lewis for his help today. Sorted out a month of hassle from an on line order in less than 15 mins.

April 3, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Almitra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service.

March 23, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey David,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Che was a very helpful and…

Che was a very helpful and accommodating, Che was happy and funny made my experience easier also had a nice conversation

March 22, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were served by Adam and he was very…

We were served by Adam and he was very friendly and helpful gave us all the information we needed he was very knowledgeable about which phone would be best and got us great deals

March 14, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Dawn,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

today has been brilliant

today has been brilliant, all to the thanks of lewis and his magic computer, such a sound guy and came in just for some data and left with a new phone! amazing service and lovely attitude to help, such a good experience

March 12, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Stella,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant amazing phone assistant

Brilliant amazing phone assistant, was so helpful and considerate. Che was brilliant

February 24, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hi Don,

Thank you so much for your wonderful review and the amazing support you’ve shown for Che—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean was great

Sean was great! Gave all info I needed. Deserves a medal!😀

February 13, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Barbara,

Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

CLIVE at the Torquay store was…

CLIVE at the Torquay store was exceptional. Incredible customer service in supporting my 18 year old son to take out his own first contract. What an asset to your team, we hope to see Clive again when we return to store.

February 8, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Clive.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis was amazing and so helpful

Lewis was amazing and so helpful, answered all the questions I had in a very personable manner. If you are in Torquay and need support /advice for anything phone related I would highly recommend Vodafone and Lewis especially

January 24, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Mark,

Thanks for the lovely review and fantastic support for Lewis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis was very helpful

Lewis was very helpful. He’s dealt with my phone quickly and gave good advice about broadband for the next time in due to renew. He’s very friendly and knowledgable and made my visit enjoyable.

January 24, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Helen,

Thanks for the lovely review and fantastic support for Lewis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a problem with my phone Lewis…

Had a problem with my phone Lewis sorted for it for me and also reduced my mobile broadband which was a bonud

January 24, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Martin,

Thanks for the lovely review and fantastic support for Lewis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff..

Great staff..
.good service

January 24, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hi Joanna,

Thank you so much for your wonderful review and the amazing support you’ve shown for us—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis was very attentive and helpful

Lewis was very attentive and helpful. He went through all the available options and helped me set up my broadband.

January 24, 2026
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Adrita,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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