Bethany was great with helping us to decide on which sim plan we needed and didn’t rush us! It is a nice relaxed environment and a lovely team to talk to, we will definitely be back again, as we have... See more
Company replied
Location
Switch location22 Union Street, TQ2 5PW Torquay, GB
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See what reviewers are saying
Great store with friendly people working inside. I was served by Bethany who helped me save £10 on my monthly bill with a new contract. She was very helpful and understanding when we were talking. I a... See more
Company replied
Bethany was an instant like 👍 very positive and helpful and I will be back for an upgrade many thanks
Company replied
Che made my entire week ! He found me the best deal I could possibly imagine ! I cannot recommend che and the Vodafone Torquay branch enough. They assisted me beyond the call of duty while spor... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Torquay
Written by the company
Contact info
22 Union Street, TQ2 5PW, Torquay, United Kingdom
4.9
Excellent
271 reviews
Asks customers to review
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Reply from Vodafone UK - Torquay
Hey Ben,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Someone who actually could help me and…
Someone who actually could help me and fix my phone. Beth at torquay was a great help and I highly recommend asking for her personally if you need help
August 5, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hey Vinnie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly service from Lewis
August 5, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hey Sheila,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Hey Lynsey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, Beth is absolutely going above and below to sort out any enquiries.
August 5, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hey Cristina,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Torbay Shop
Fantastic, I am a complete novice and Lewis was exceptional he helped me with my new contract and price.
July 25, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Novice and Lewis —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Hiya
Hiya
Your staff Che is a very good sales man and he’s professional in devices and services. He made a lot of funs with us so the purchase is brilliant!
Miss Ai
July 5, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Hey Leslie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Hi Marta,
We appreciate your positive feedback and thank you for sharing,
Vodafone Social Media Team
A satisfied customer
I had the pleasure of meeting Bethany today at vodafone torquay union Street branch. She was very professional, patient and friendly navigating with me the best and suitable broadband subscription for me. Many hanks.
June 8, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hey Salma,
Thanks for the lovely review and fantastic support for Bethany.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bethany was extremely helpful and I…
Bethany was extremely helpful and I would highly recommend her customer service.
🌟 🌟 🌟 🌟 🌟
June 7, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hi James.
We're happy to hear that you had such a positive experience.
Thanks,
Vodafone Social Media Team
Customer service and clear communication
Customer service and clear communication
June 7, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hi Lewis.
We're happy to hear that you had a positive experience with our customer service team.
Thank you for your review,
Vodafone Social Media Team
Lewis made everything smooth and…
Lewis made everything smooth and friendly. Thank you for the great service, keep it up!
June 7, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hi Khulie.
We're happy to hear that everything went smoothly and that you found the service friendly.
Thanks,
Vodafone Social Media Team
Beth got my number moved over for me…
Beth got my number moved over for me today with no issues, thank you for help
June 7, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We're happy to hear that the number transfer process went smoothly for you. Thanks for taking the time to share your positive experience with us.
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Thank you for your feedback Jean,
Vodafone Social Media Team
Beth was helpful
June 7, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Thanks for the review Dan,
Vodafone Social Media Team
Switching from BT to Vodafone
Lewis was so helpful in getting our account switched from BT. He explained everything thoroughly and was very professional.
June 7, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hi Jill.
We're happy to hear that the account switching went smooth. Thank you for your review.
Vodafone Social Media Team
Beth helped getting my phone up and…
Beth helped getting my phone up and running
June 7, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hi Martin.
We're happy to hear that you had a positive experience and appreciate you taking the time to share your feedback with us.
Thanks,
Vodafone Social Media Team
I recently upgraded my iPhone
I recently upgraded my iPhone, being older and an absolute technophobe, Bethany was very patient, helpful and good humoured in helping me to transfer all of my information and get me up and running. An utter superstar 🤩
June 7, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hi Samantha. Thank you for your review for Bethany. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lewis was very helpful & friendly when…
Lewis was very helpful & friendly when we needed to change our mobiles. Great service
June 7, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hi Clare. Thank you for your review for Lewis. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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