Bethany was great with helping us to decide on which sim plan we needed and didn’t rush us! It is a nice relaxed environment and a lovely team to talk to, we will definitely be back again, as we have... See more
Company replied
Location
Switch location22 Union Street, TQ2 5PW Torquay, GB
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See what reviewers are saying
Great store with friendly people working inside. I was served by Bethany who helped me save £10 on my monthly bill with a new contract. She was very helpful and understanding when we were talking. I a... See more
Company replied
Bethany was an instant like 👍 very positive and helpful and I will be back for an upgrade many thanks
Company replied
Che made my entire week ! He found me the best deal I could possibly imagine ! I cannot recommend che and the Vodafone Torquay branch enough. They assisted me beyond the call of duty while spor... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Torquay
Written by the company
Contact info
22 Union Street, TQ2 5PW, Torquay, United Kingdom
4.9
Excellent
271 reviews
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Sean was very helpful assisting me with…
Sean was very helpful assisting me with paying off my phone and changing my plan to something that saves me money
December 8, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hey Andre,
Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Help with the elderly .
Thank you to both Adam & Cha in the Torquay store who have been amazing on both occassions with sorting my parents accounts & new phones for them . They were both very patient & helpful esp With the elderly .
So nice to be able to see real people in a shop !!
November 17, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Che has been amazing
Che has been amazing, super polite, very help and knowledgeable
November 3, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hi. We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Superb interaction
Superb interaction, clear and informative information and a dam good crack
November 3, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hi. We're happy to hear that you found the interaction superb and the information clear. We appreciate you taking the time to leave us your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Beth made a disastrous situation so…
Beth made a disastrous situation so much more manageable. Her customer service skills were second to none and her interaction with the Vodafone chat working together to resolve the problem.
October 18, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Possible hacking by VODAFONE EMPLOYEE.
Possible hacking by VODAFONE EMPLOYEE.
WOULD AVOID DOMINIC AND THIS STORE ALL TOGETHER.
October 17, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We appreciate you bringing this to our attention, please come chat to my team on Facebook right away so that we can take further details at http://vodafone.uk/2Fpnah2
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Beth was very helpful this morning
Beth was very helpful this morning, very pleasant
October 18, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Lewis was great help even though I…
Lewis was great help even though I couldn’t do the upgrade as I have just moved house. Lewis has tried to do everything he could!
October 18, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent help from Beth today in your…
Excellent help from Beth today in your Torquay branch. Much appreciated!
October 18, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Came into store to sort my internet out…
Came into store to sort my internet out ie seeing what deals I could get and came away with a phone and a cheaper deal on my internet so very happy with that, customer service was excellent from Lewis too.
October 18, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Lewis gave us simple and informative…
Lewis gave us simple and informative information and was extremely helpfull
October 16, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very helpful and explained everything…
Very helpful and explained everything clearly
October 16, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Beth was superb
Beth was superb. Knowledgable and with good grace and excellent humour, I would highly recommend her! Thank you.
October 5, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hey J G,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lewis from the Torquay store is very…
Lewis from the Torquay store is very helpful and very friendly
September 19, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
¹CHE VERY HAPPY MANY POU HAVE GOOD…
¹CHE VERY HAPPY MANY POU HAVE GOOD STAFF MEMBERXXX
September 19, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Lewis was very friendly and explained…
Lewis was very friendly and explained everything easily
September 19, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Che was extremely helpful and…
Che was extremely helpful and informative great asset to Vodophone
Thanks
David Hanbury
September 19, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Fantastic Customer Service
Fantastic Customer Service
Fast and efficient
September 19, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
A very good experience told me…
A very good experience told me everything needed to now very happy customer it was
September 19, 2025
Unprompted review
Reply from Vodafone UK - Torquay
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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