Vodafone UK - Torquay Reviews 

271
TrustScore 5 out of 5

4.9

22 Union Street, TQ2 5PW Torquay, GB


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Rated 5 out of 5 stars

Bethany was great with helping us to decide on which sim plan we needed and didn’t rush us! It is a nice relaxed environment and a lovely team to talk to, we will definitely be back again, as we have... See more

Company replied

Rated 5 out of 5 stars

Great store with friendly people working inside. I was served by Bethany who helped me save £10 on my monthly bill with a new contract. She was very helpful and understanding when we were talking. I a... See more

Company replied

Rated 5 out of 5 stars

Bethany was an instant like 👍 very positive and helpful and I will be back for an upgrade many thanks

Company replied

Rated 5 out of 5 stars

Che made my entire week ! He found me the best deal I could possibly imagine ! I cannot recommend che and the Vodafone Torquay branch enough. They assisted me beyond the call of duty while spor... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Torquay

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 22 Union Street, TQ2 5PW, Torquay, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

271 reviews

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4.9

All reviews

(271)

42,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Sean Was very very helpful 👏

Sean Was very very helpful 👏

May 19, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Claire,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Che was very helpful and professional…

Che was very helpful and professional and made the transition very easy

May 14, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

More welcome very helpful answers…

More welcome very helpful answers every question

May 14, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Oksana,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis is,perfect

Lewis is,perfect
Easy transaction throughout well done

May 14, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Will,

Thanks for the lovely review and fantastic support for Lewis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good!!!

Very good!!!

May 14, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Marilyn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis was really helpful

Lewis was really helpful, gave us advice and present the best offer!

May 10, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Justyna,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A really helpful

A really helpful. Person. With a lot of patience.

April 23, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Dawn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help me out so much everyone is soo…

Help me out so much everyone is soo helpful 10:10

April 23, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Francis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff

April 23, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Ronnie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant and supportive

Brilliant and supportive

April 23, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Enny,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful

April 23, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Helen,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We visited the Vodaphone store in Torquay

We visited the Vodaphone store in Torquay to upgrade our iPhones and were looked after by Dom. He was very knowledgable, helpful and friendly and explained everything we need to know to make the change. The customer service received from Don was excellent. We are very happy with our new iPhones. Karl & Alison Lloyd

April 12, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Karl,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He was very helpful and very nice

He was very helpful and very nice

March 29, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hey Nigel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service today at our Vodafone…

Amazing service today at our Vodafone shop in Torquay. I always look for or ask for Adam. He is so helpful, friendly and generally just makes our experience a nice one.
I always value his opinion, expertise and honesty in finding us the best deals or new phone.

Vodafone, you have a great asset in Adam. Top man!

March 19, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Thanks a lot for the positive and insightful feedback for Adam, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to shop as like seeing someone…

Came in to shop as like seeing someone to talk to, Adam was absolutely brilliant, his time and patience was great, nothing was to much trouble, will highly recommend Vodafone in Torquay, go see Adam a wonderful chap, thank you for your great service, Mr Mrs lott 🥰

March 13, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hi Karen,

It's lovely to see you had such a positive experience with Adam. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Most helpful and easy to renew both…

Most helpful and easy to renew both broadband and mobile contact.

March 6, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

We’re grateful for your fantastic feedback Anne, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful did us a great deal,really…

Very helpful did us a great deal,really nice and friendly, very good experience

March 1, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was amazing

Adam was amazing. Could t find a better manager. Wow highly recommend. Vodacom4me in Torbay is the absolute best. Highly recommend

February 15, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Five stars services

Five stars services. Sean, Che and Dom in Torquay brunch are amazing.

February 10, 2025
Unprompted review
Vodafone UK - Torquay logo

Reply from Vodafone UK - Torquay

Hi Jenanong. Thank you for your review for Sean, Che and Dom. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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