Bethany was great with helping us to decide on which sim plan we needed and didn’t rush us! It is a nice relaxed environment and a lovely team to talk to, we will definitely be back again, as we have... See more
Company replied
Location
Switch location22 Union Street, TQ2 5PW Torquay, GB
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See what reviewers are saying
Great store with friendly people working inside. I was served by Bethany who helped me save £10 on my monthly bill with a new contract. She was very helpful and understanding when we were talking. I a... See more
Company replied
Bethany was an instant like 👍 very positive and helpful and I will be back for an upgrade many thanks
Company replied
Che made my entire week ! He found me the best deal I could possibly imagine ! I cannot recommend che and the Vodafone Torquay branch enough. They assisted me beyond the call of duty while spor... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Torquay
Written by the company
Contact info
22 Union Street, TQ2 5PW, Torquay, United Kingdom
4.9
Excellent
271 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Amazing service from Dom today.
Amazing service from Dom today.
Answered all questions and queries!
February 10, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hi Connor. Thank you for your review for Dom. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, the guys in store always go above and beyond, che is fantastic
January 24, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hi Paul,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Hi Dennis,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Adam is as extremely helpful and gave lots of advice
January 18, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hi Diane,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Sean and Dom were great in Torquay…
Sean and Dom were great in Torquay branch
Knowledgeable and friendly.
Credit to the company
January 7, 2025
Unprompted review
Reply from Vodafone UK - Torquay
Hi Billy,
Thank you for taking the time to leave us a 5 star review thank you for the great feedback about the team and how Knowledgeable and friendly they have been.
Thanks,
The Vodafone Social Media Team
Excellent service
Excellent service! Very knowledgeable & saved me money!!
December 19, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Thanks for the five star review Nic! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very friendly and helpful service.
Very friendly and helpful service.
December 14, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Hi John. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Awesome service
Awesome service, super helpful, the gentlmen who provided this service was named Adam. 10/10
November 18, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Jordan,
Thanks for your review for Adam. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very friendly and helpfull
November 10, 2024
Unprompted review
Reply from Vodafone UK - Torquay
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The staffs was helpful and patient with…
The staffs was helpful and patient with the customers.
November 8, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Oscar,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Hey Suzanne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Megan moved me from pay as u go to a…
Megan moved me from pay as u go to a monthly 6 pounder which I am happy with to be saving money
November 8, 2024
Unprompted review
Staff member got me a good deal which…
Staff member got me a good deal which saved some money & very helpfull.
November 7, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hey Ken,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Best staff in Torquay
Very welcoming guys, always happy to help and very knowledgeable with all the information I needed to change to a new phone plan.
Friendly, helpful and great staff in Torquay! Can’t ask for better staff!
October 18, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Amy,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in Torquay.
Thanks,
The Vodafone Social Media Team
Dom at torquay was amazing very helpful…
Dom at torquay was amazing very helpful and understood I didn't know what I was doing on my phone, so explained everything to me
October 16, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Fay,
It's great to hear about your recent experience and feedback for Dom, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I would like to thank Adam and Che
I would like to thank Adam, Che and Lewis for their help today in setting up my new iPhone 16 pro. Che found me the best contract and set up my new phone, and Adam unlocked a trying customer issue with great patience and professionalism over the past few days, which was very much appreciated. They are wonderful ambassadors for Vodafone and delivered excellent customer service! Thank you.
October 15, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Jacqueline,
We’re glad to hear you found the best deal for you when visiting the store. Thanks for your review and kinds words for Adam, Che and Lewis. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Dom was super helpful
Dom was professional, friendly, helpful and listened to what I wanted and needed from a phone. Excellent customer service and a great deal he found for me as an existing customer.
October 4, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hello, Jessica,
It's great to hear that you received a 5 star service from Dom! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Hello, Jon,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dom was very helpful sorted my upgrade…
Dom was very helpful sorted my upgrade out in a timely manner and went through all other add ons such as watchs and broadband. 5 star
September 30, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Christopher,
Thank you for reviewing and sharing this feedback for Dom.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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