Bethany was great with helping us to decide on which sim plan we needed and didn’t rush us! It is a nice relaxed environment and a lovely team to talk to, we will definitely be back again, as we have... See more
Company replied
Location
Switch location22 Union Street, TQ2 5PW Torquay, GB
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See what reviewers are saying
Great store with friendly people working inside. I was served by Bethany who helped me save £10 on my monthly bill with a new contract. She was very helpful and understanding when we were talking. I a... See more
Company replied
Bethany was an instant like 👍 very positive and helpful and I will be back for an upgrade many thanks
Company replied
Che made my entire week ! He found me the best deal I could possibly imagine ! I cannot recommend che and the Vodafone Torquay branch enough. They assisted me beyond the call of duty while spor... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Torquay
Written by the company
Contact info
22 Union Street, TQ2 5PW, Torquay, United Kingdom
4.9
Excellent
271 reviews
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Store manager dealt with us and was…
Store manager dealt with us and was amazing face us the best deal possible, also had a really good laugh as well and really down to earth
September 28, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Excellent service
September 26, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Maxine,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fantastic service
Very good service, everything explained well to me and friendly staff.
September 9, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Charlotte,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dom absolutely top class
Dom absolutely top class. Thoroughly enjoyed interacting with him. Sorted my phones out and did a great job!
September 6, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Ruth,
Thanks for sharing your fabulous feedback for Dom. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Adam just a great helpful manager!
Adam just a great helpful manager!
We have seen him many times and o
Always have had a great amazing deals!
Well done mate!
👍😃
August 17, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I must say I am very pleased all ways…
I must say I am very pleased all ways have been
August 16, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hey Deborah,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam was very helpful with my Vodafone…
Adam was very helpful with my Vodafone account, saved me quiet ABIT of money and got me on all the best plans.
August 16, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hey Kirsty,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Hello Amanda,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dom was very patient
Dom was very patient
He was knowledgeable, helpful and very patient.
Great service - thank you!!
July 18, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Debbie, It's great to see Dom left such a positive impression on you.
Thanks again, Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Hi Elouise,
Thank you for your feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Che is the best advisor at the Torquay branch
We visited our local store in Torquay to cancel our contracts because of signal issues with the internet. Che greeted us with a smile and informed me that 5g wasn’t up and running but phone was connecting to it, Che changed my settings to resolve the issue. I then walked out with 2 extra phone and still saved money. Che worked late to swap everything from one phone to another.
July 15, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Kristie,
Thank you for sharing this positive feedback with us! We're delighted you had such a great experience with Che and got your issue sorted promptly.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very friendly and good at her job !!
Very friendly and good at her job !!
Made sure to find the best things for us !!
July 2, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hey Andy, Thanks for your lovely feedback.
All the best, The Vodafone Social Media Team
Lewis and Clive helped us out in the…
Lewis and Clive helped us out in the shop fantastic service go above and beyond. Fantastic service. 5 stars !!!
June 18, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Lisa,
It's great to hear about your recent experience. Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely costumer service
Lovely costumer service, friendly and really helpful!
June 12, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Johanna,
Thanks for your 5-star review for our Torquay store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Megan helped me reactivate my voicemail
Megan helped me reactivate my voicemail
June 12, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Tony,
It's great to hear Megan got your voicemail service back. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Torquay
Hi Philip,
Thanks for taking your time to leave this review for Adam in our store.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Torquay
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great customer service
Was served by che, he was brilliant and made my experience of purchasing two phones very fun. Thank you. Vodafone overall has been a great. Customer service has been brilliant
May 24, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Sarah. Thank you for your review for Che. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Che who served me was really helpful
Che who served me was really helpful, nothing was too much for him. Explained everything and thoroughly pleased with me experience today, so glad I changed over
May 9, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Kieran,
Thank you for reviewing and sharing your feedback for Che. It's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lewis was Really nice very helpful and…
Lewis was Really nice very helpful and so sweet 😋 made me laugh a lot 😄
May 3, 2024
Unprompted review
Reply from Vodafone UK - Torquay
Hi Sandra,
It's lovely to see you had such a positive experience with Lewis. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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