Bethany was great with helping us to decide on which sim plan we needed and didn’t rush us! It is a nice relaxed environment and a lovely team to talk to, we will definitely be back again, as we have... See more
Company replied
Location
Switch location22 Union Street, TQ2 5PW Torquay, GB
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See what reviewers are saying
Great store with friendly people working inside. I was served by Bethany who helped me save £10 on my monthly bill with a new contract. She was very helpful and understanding when we were talking. I a... See more
Company replied
Bethany was an instant like 👍 very positive and helpful and I will be back for an upgrade many thanks
Company replied
Che made my entire week ! He found me the best deal I could possibly imagine ! I cannot recommend che and the Vodafone Torquay branch enough. They assisted me beyond the call of duty while spor... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Torquay
Written by the company
Contact info
22 Union Street, TQ2 5PW, Torquay, United Kingdom
4.9
Excellent
271 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Che made my entire week
Che made my entire week !
He found me the best deal I could possibly imagine !
I cannot recommend che and the Vodafone Torquay branch enough.
They assisted me beyond the call of duty while sporting phenomenal Christmas jumpers, they made me the shopping experience a great pleasure.
Che deserves a pay rise and a fat Christmas bonus.
December 17, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Lily,
It's lovely to see you had such a positive experience with Che. This is absolutely what we aim for! If you ever need help with anything at all, please come and chat to us over on Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Upgrade SIM only plan
Called in to upgrade my SIM only plan and Dom the assistant store manager was extremely helpful, outlined all the available option and provided me with the detail to choose the plan that was right for me.
December 16, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Dafydd,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Adam was helpful and knowledgeable
December 16, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi David,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
This lady was so helpful and made the…
This lady was so helpful and made the customer feel special
December 14, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Beth at the Torquay store was very…
Beth at the Torquay store was very helpful and friendly looked at extra options for us to save us money and give us the best option.
December 14, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Georg,
It's great to hear about your recent experience, thank you for taking the time to review and share this feedback for Beth.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sorted everything in one go
Sorted everything in one go, amazing service given by Adam
December 13, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hey Kim,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Beth has been amazing and gave us so…
Beth has been amazing and gave us so many options. We got the best option for my dad who is 88 ! Thanks so much Beth. We will be recommending you to our friends and family
December 10, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Lizzie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dom made renewing my contract easy and…
Dom made renewing my contract easy and was polite and professional throughout. Made the experience seem less. Cheers mate!!
December 9, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hey Ollie,
Thanks for the lovely review and fantastic support for Dom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
What a legend
What a legend! Efficient, friendly and very helpful. Knew his stuff too!
December 9, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hey Amy,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very friendly
December 7, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hey Annette,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Adam is very helpful.
Adam is very nice, helpful and knowledgeable. Thank you very much.
December 1, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hey Cris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful Sales Advisor
Very helpful Sales Advisor. Explained things clearly to me in a friendly manner.
His name is Che in the Torquay branch.
November 9, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Nick. Thank you for your review for Che. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and great customer…
Very helpful and great customer service. Cheers Lewis!
November 9, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Connor. Thank you for your review for Lewis. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam has been amazing
Adam has been amazing. Nothing was an issue very engaging and professional
November 9, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Mike. Thank you for your review for Adam. It's always nice to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly staff
November 4, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Vodafone customer service is very good…
Vodafone customer service is very good and Adam is very helpful store manager
November 4, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Megan was very helpful and went through…
Megan was very helpful and went through the entire process with patience and care
November 4, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Susie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Fantastic service!
Very helpful and straightforward. Quick and easy, sorted out our issues. Very friendly! Would definitely recommend.
November 4, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hi Steph,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Adam was great
Adam was great, walked out with a new phone and great customer service. 10/10
November 2, 2023
Unprompted review
Reply from Vodafone UK - Torquay
Hey Brad,
Thanks for letting us know what an amazing job Adam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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