Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... See more
Company replied
Location
Switch locationUnit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB
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See what reviewers are saying
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... See more
Company replied
Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer sinc... See more
Company replied
Colin has been incredible to deal with! I got myself in a bit of a pickle so came into store for some help. Colin was reassuring, knowledgeable and managed to help get everything sorted for me. 10/10... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Trowbridge
Written by the company
Contact info
Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, United Kingdom
4.9
Excellent
259 reviews
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Reply from Vodafone UK - Trowbridge
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Colin was very helpful in transferring…
Colin was very helpful in transferring my phone data to a new phone, definitely recommend!
April 17, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Henry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgraded my phone today in trowbridge…
Upgraded my phone today in trowbridge with Brad who was really helpful.
April 15, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Tony,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Brad was very helpful
April 15, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Celia,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Colin has been incredible
Colin has been incredible to deal with! I got myself in a bit of a pickle so came into store for some help. Colin was reassuring, knowledgeable and managed to help get everything sorted for me. 10/10 would recommend popping into store if you ever need a helping hand.
April 6, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Elise was very helpful transferring my…
Elise was very helpful transferring my data
April 3, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Heidi,
Thanks for the lovely review and fantastic support for Elise.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
brilliant shop, and brilliant people who work there.
went into the shop to see about buying a new phone, as my old one was donkey years old, and as i have been with Vodafone for years decided to give there shop a visit, i am glad i did because the two young ladies who greeted me were fantastic in helping me out,they bent over backwards to guide me thru everything,and nothing was to much trouble, whilst at the same time getting me a far better deal on my phone and broadband package, a special mention and thank you goes out to Elise , who set everything up and swapped everything over from my old phone to the new one,which was a Galaxy A37 5G she is a credit to this company, as were all the other staff in the shop.
Many Thanks, Steven Howard.
March 31, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
A lady
A lady, Elsie, was extremely professional, helpful and VERY, VERY patient. Certainly an Ambassador for Vodafone.
March 28, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey,
Thanks for the lovely review and fantastic support for Elsie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
very lovey experience
very lovey experience, very chatty, welcoming and friendly and overall a lovely service
March 28, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad was very helpful today at…
Brad was very helpful today at Trowbridge store, Wiltshire. Excellent service.
March 28, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Bel,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service and value for money
Dylan transferred my Broadband to Pro and saved ne money on my current monthly charges and I have moved my son and grandson into Vodafone together and also saved me money in my monthly mobile charge as main account holder. Excellent service and would definitely recommend Dylan and Vodafone. The Shires, Trowbridge.
March 27, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Miss Emma,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service
Colin was super helpful! Listened to my phone needs and found the perfect phone and tariff - great humor too.
March 27, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Head,
Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience
Colin was very friendly and knowledgable. Made it a very easy process to get out a business phone.
March 27, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Olivia,
Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Elise helped transfer my data she was…
Elise helped transfer my data she was lovely
March 24, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Vivienne
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Can’t believe Colin fixed my issue and…
Can’t believe Colin fixed my issue and saves me money please keep him! Great experience
March 25, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Darren,
Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Colin waa quick to find a resolution to…
Colin waa quick to find a resolution to mu issue. Hes a really nice man can not reccomens enough
March 25, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Pam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was helped store by Colin.
Was helped store by Colin.
Great help and very knowledgeable.
Could not recommend enough
March 23, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Looked after by a wonderful young lady…
Looked after by a wonderful young lady called Spencer today, 5* service, thank you
March 21, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Joe,
Thanks for the lovely review and fantastic support for Spencer.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Transfer data
Dylan at Vodaphone Trowbridge gave us excellant service in transferring data to a new phone. I would highly recommend him to anyone needing assistance with their mobile.
March 17, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad was great at trowbridge today
Brad was great at trowbridge today, went through everything with us. Good service
February 28, 2026
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Callum,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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