Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... See more
Company replied
Unit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB
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Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... See more
Company replied
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... See more
Company replied
Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer sinc... See more
Company replied
Colin has been incredible to deal with! I got myself in a bit of a pickle so came into store for some help. Colin was reassuring, knowledgeable and managed to help get everything sorted for me. 10/10... See more
Company replied
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Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, United Kingdom
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Fantastic salesperson Colin , excellent quick knowledge and very helpful sorted all our issues

Reply from Vodafone UK - Trowbridge
Very helpful, friendly staff. Explained everything clearly. Would highly recommend. Thank you.

Reply from Vodafone UK - Trowbridge
Colin was so helpful and explained everything fantastic service

Reply from Vodafone UK - Trowbridge
came in to buy a new phone along with my very own contract. Colin helped me and was brilliant went through everything with me and answered all of my questions!

Reply from Vodafone UK - Trowbridge
Colin helped us today
Very very good would recommended anytime anywhere !!!

Reply from Vodafone UK - Trowbridge
Excellent and friendly service from Dylan

Reply from Vodafone UK - Trowbridge
Upgraded my phone today in Trowbridge with Bradley who was really helpful.

Reply from Vodafone UK - Trowbridge
Great time in Trowbridge today with a Guy called Brad, helped us setup new phones

Reply from Vodafone UK - Trowbridge
Great service today from Brad who helped me setup my new phone. Really knowledgeable!

Reply from Vodafone UK - Trowbridge
Had phone transferred by Brad in Trowbridge, really helpful.

Reply from Vodafone UK - Trowbridge
Very good in all respects. Would definitely recommend the Trowbridge branch for great service. thank you to Dylan for all your help

Reply from Vodafone UK - Trowbridge
Elise helped to transfer my data and make the experience super easy

Reply from Vodafone UK - Trowbridge

Reply from Vodafone UK - Trowbridge
Recieved amazing service from Elise at the Trowbridge Vodafone store. She was extremely helpful, thorough and patient. Thank you.

Reply from Vodafone UK - Trowbridge
Elise was very good at transfering my data
Explained everythink very clearly

Reply from Vodafone UK - Trowbridge
Called in to the Vodaphone shop in Trowbridge and spoke to Wes and Dylan, both were really helpful with transferring data over to a new phone. Would highly recommend.

Reply from Vodafone UK - Trowbridge

Reply from Vodafone UK - Trowbridge
Had a pleasure experience in Trowbridge today with Brad who helped me setup my new phone.

Reply from Vodafone UK - Trowbridge
Brad was great in-store at setting up new device

Reply from Vodafone UK - Trowbridge
Thank you so much, Dylan was so helpful and patient, highly recommend using thus Vodafone shop

Reply from Vodafone UK - Trowbridge
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