Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... See more
Company replied
Location
Switch locationUnit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB
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See what reviewers are saying
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... See more
Company replied
Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer sinc... See more
Company replied
Colin has been incredible to deal with! I got myself in a bit of a pickle so came into store for some help. Colin was reassuring, knowledgeable and managed to help get everything sorted for me. 10/10... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Trowbridge
Written by the company
Contact info
Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, United Kingdom
4.9
Excellent
258 reviews
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Brad was great in-store at Trowbridge…
Brad was great in-store at Trowbridge in doing my phone data transfer for me.
December 27, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Evelyn,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Emily from the Trowbridge branch
Emily from the Trowbridge branch was amazing, very helpful and knowledgeable about the all products, helped us set up everything needed!
December 20, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Jess,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic Service provided by Emily at…
Fantastic Service provided by Emily at Vodafone Trowbridge! Not only did she make my upgrade experience smooth and easy, but helped me find the best deal for my needs and was very nice all around! Can’t wait to speak to Emily when I come to upgrade next!
December 20, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Mr M,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was an absolute brilliant help…
Dylan was an absolute brilliant help with my phone will come back for some more help
December 17, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Sandy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Elise was very helpful
December 12, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Was served by Emily who was extremely…
Was served by Emily who was extremely knowledgeable and patient. Great help
December 11, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Ian,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily was very helpful with setting up…
Emily was very helpful with setting up the new contract and transfer
December 11, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Carol,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Elise was brilliant super helpful
Elise was brilliant super helpful
December 10, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey June,
Thanks for the lovely review and fantastic support for Elise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wes was wonderful!
December 7, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Sarah,
Thanks for the lovely review and fantastic support for Wes.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Superb service from Elise and Wes at…
Superb service from Elise and Wes at Trowbridge branch .Highly recommended
December 5, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Stephen,
Thanks for the lovely review and fantastic support for Elise and Wes.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Elise was very helpful
December 1, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
RUBBISH …
Absolutely worst experience ever with Vodafone, rubbish strength and I only live in a bungalow, signal cuts out 15 away from router and all for the price of £45 per month
ABSOLUTE JOKE
NEVER GO WITH VODAFONE , THATS MY ADVICE IF YOU WANT TO STAY SANE 🤷♀️
November 30, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Rich,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone
Thanks
Vodafone Social Media Team
Both Wes the store manager a trowbridge…
Both Wes the store manager a trowbridge and Georgia could not have been more helpful sorting my setting up the new coda phone account.
Incredibly helpful, patient and knowledgeable.
Thank you
November 27, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bradley was very knowledgeable.
Bradley was very knowledgeable.
He was a great help and very pleasant.
An asset to the store.
November 26, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Trowbridge
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Trowbridge
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Emily helped us with 2 new phones and…
Emily helped us with 2 new phones and great packages
November 15, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I had a problem with my new phone so…
I had a problem with my new phone so went to Trowbridge Vodafone store. Emily was fantastic and showed great patience, understanding and expertise in resolving my problem. Absolutely superb service, thank you!
November 15, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Emily was fabulous and a great help
Emily was fabulous and a great help
November 14, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Had a really smooth and great service…
Had a really smooth and great service from Brad, very knowledgeable and attentive. Also setup my new device!
November 13, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
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