Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... See more
Company replied
Location
Switch locationUnit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB
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See what reviewers are saying
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... See more
Company replied
Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer sinc... See more
Company replied
Colin has been incredible to deal with! I got myself in a bit of a pickle so came into store for some help. Colin was reassuring, knowledgeable and managed to help get everything sorted for me. 10/10... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Trowbridge
Written by the company
Contact info
Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, United Kingdom
4.9
Excellent
258 reviews
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Brad was great in store at helping me…
Brad was great in store at helping me upgrade my phone. Great experience in store Trowbridge!
November 13, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Elise was very helpful its staff like…
Elise was very helpful its staff like elise who make the experience amazing and continue to return to Vodafone
November 6, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Elise was super helpful transferring…
Elise was super helpful transferring all my data to the new phone 10/10 would recommend coming to her.
November 3, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi. We're happy to hear that the data transfer to your new phone went smoothly. We appreciate you recommending our services; it means a lot to us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Elise was wonderful she helped me get…
Elise was wonderful she helped me get the best deal!
November 1, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi. We're so glad that you had a wonderful experience and that our team member helped you find a great deal! We appreciate your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Elise was fantastic
Elise was fantastic, she transfered all my data and made everything look easy.
Helped me understand how my phone work as well.
October 23, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Emily was very helpful and knowledgeable
Emily was very helpful and knowledgeable
October 23, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Elise set up my new contract and…
Elise set up my new contract and transferred all my data. Great service
October 21, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great experience this morning
Great experience this morning, made it all straight forward. Served by Emily
October 16, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Elise was very helpful and explained…
Elise was very helpful and explained everything in words we could understand. The new contracts are much better than the old and more cost effective. This morning's experience very straightforward ans reassuring.
October 16, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very helpful and a great experience
I was looking for a new pay as you go phone and was pleased with the helpful service I got from the knowledgeable and experienced member of staff who helped me. A good experience all around and I recommend it.
October 14, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
This was made so easy with Elise
This was made so easy with Elise, absolutely no complaints. Was fantastic.
October 14, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service from Wes and Dylan
Excellent service from Wes and Dylan, thorough explanation of how my new phone will operate. Highly recommended. Well done Vodafone.
October 9, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent service ,especially from…
Excellent service ,especially from Emily and Dylan
October 6, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Mary,
Thanks for the lovely review and fantastic support for Emily and Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service in Vodafone today with…
Great service in Vodafone today with Brad who helped us setup new device.
October 4, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Dizzy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service in Trowbridge store with…
Great service in Trowbridge store with Brad.
October 3, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Clive,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dylan was great!
Dylan was great!! Very patient and knowledgeable. Helped me with transferring my data to the new phone and how it operates. Will definitely recommend Dylan and Vodaphone to others.
September 24, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Sally,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Elise was brilliant… she went above and…
Elise was brilliant… she went above and beyond to help a technophobic dinosaur. Great service .. 🤩
September 24, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Lynne,
Thanks for the lovely review and fantastic support for Elise.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service in Trowbridge today with…
Great service in Trowbridge today with Brad, really helpful.
September 12, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Brad was great in helping us go through…
Brad was great in helping us go through options in Vodafone Store. Really great help.
September 12, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really helpful service at vodafone with…
Really helpful service at vodafone with Brad today.
September 6, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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