Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... See more
Company replied
Location
Switch locationUnit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB
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See what reviewers are saying
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... See more
Company replied
Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer sinc... See more
Company replied
Colin has been incredible to deal with! I got myself in a bit of a pickle so came into store for some help. Colin was reassuring, knowledgeable and managed to help get everything sorted for me. 10/10... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Trowbridge
Written by the company
Contact info
Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, United Kingdom
4.9
Excellent
259 reviews
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Really helpful service at vodafone with…
Really helpful service at vodafone with Brad today.
September 6, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Team were great in getting me a new…
Team were great in getting me a new phone with a better deal
September 5, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Customer Service Excellence
Knowledge, courtesy, and professionalism of staff.
September 2, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We appreciate you taking the time to leave us this wonderful review! It's great to hear you were happy with our team's service.
Vodafone Social Media Team
Dylan was very helpful would come again
Dylan was very helpful would come again
September 2, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really good inshore service
Really good service. Brad was great and really thorough!
September 2, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Good service instore from Bradley today
September 2, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Brad was really good at setting up my…
Brad was really good at setting up my new phone and going through everything very well.
September 2, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Trowbridge
Hey Gareth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Positive experience
Georgia was very polite and helpful. She took the time to explain the process to me. Thank you georgia
August 25, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Wonderful service & excellent help from…
Wonderful service & excellent help from Emily & Elise today. Very efficient & extremely helpful, can’t recommend them enough
August 25, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Brad was great at helping me with my…
Brad was great at helping me with my new device and transferring the data.
August 20, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thank you Elise
Had great advice from Elise today. She found me a super deal ... maximising the number of GBs with unlimited texts and minutes. She was very pleasant and explained things clearly. She seemed very knowledgeable. A credit to Vodafone.
August 22, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
DYLAN was exceptionally knowledgeable
DYLAN was exceptionally knowledgeable, friendly and helpful, arranging a new phone and contracts very promptly and taking great care to explain everything in very clear terms. I am absolutely delighted with this service.
August 23, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Emily was so helpful with everything…
Emily was so helpful with everything about our new phones.
A very polite lady who knows her job.
Well done
August 21, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Bridget,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, Dylan provided attentive and clear detail when we updated my mum's contract.
August 16, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
This is great to hear, thank you for sharing Isobel!
Vodafone Social Media Team
Emily and Georgia were really helpful…
Emily and Georgia were really helpful and explained everything for me several times clearly. They were friendly and supportive the entire time.
August 15, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Mrs Zoe Pike,
Thanks for the lovely review and fantastic support for Emily and Georgia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Elise was super helpful with my time in…
Elise was super helpful with my time in the store very understanding on what I needed
August 9, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Lionel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Elise was super helpful transferring my…
Elise was super helpful transferring my data to new device she made my time in store very easy after having problems previously
August 9, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Susan,
Thanks for the lovely review and fantastic support for Elise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dylan was patient
Dylan was patient , personable, knowledgeable and very helpful.
August 4, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Loraine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bradley was a very helpful guide…
Bradley was a very helpful guide through the whole process of changing broadband and mobile provider over to Vodafone.
Explained clearly with patience and clarity
August 1, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Claire,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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