Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... See more
Company replied
Location
Switch locationUnit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB
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See what reviewers are saying
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... See more
Company replied
Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer sinc... See more
Company replied
Colin has been incredible to deal with! I got myself in a bit of a pickle so came into store for some help. Colin was reassuring, knowledgeable and managed to help get everything sorted for me. 10/10... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Trowbridge
Written by the company
Contact info
Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, United Kingdom
4.9
Excellent
259 reviews
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Brad was excellent at helping us in…
Brad was excellent at helping us in trowbridge, especially transfering the data on my phone. Thanks
July 30, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Doreen,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dylan was fantastic
Dylan was fantastic . Thank you so much. Answered all my many silly questions. Really grateful. Now have a fab new phone!
July 29, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Zoe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bradley was extremely helpful today
Bradley was extremely helpful today.
Most impressed.
July 23, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Julie,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Trowbridge
Hey Ezhel,
Thanks for the lovely review and fantastic support for Tahar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Elise was brilliant
Elise was brilliant. She was very thorough, communicative and friendly. She listened well and presented me with a variety of mobile options until I was satisfied with my final choice.
The computer system was a bit slow at times, but all was sorted out.
July 4, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Ruth,
Thanks for the lovely review and fantastic support for Elise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Elise was excellent
Elise was excellent - especially considering how new she is to the team!
July 4, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey,
Thanks for the lovely review and fantastic support for Elise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad was very helpful and patient with…
Brad was very helpful and patient with us in trowbridge today. Very efficient and knowledgable.
July 3, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Andy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Elise was really helpful in sorting out…
Elise was really helpful in sorting out our new contract
July 2, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Gill,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Put the phone right back where it used to be. Dylan removed a load of malware that made my phone virtually unuseable.
June 9, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Chris. Thank you for your review for Dylan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Georgia and Wes were excellent
Georgia and Wes were excellent. Super store!
June 6, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Ben, we are pleased to hear about your fantastic recent experience. It's great to hear Georgia and Wes were so helpful and memorable. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Georgia staff in store very polite and…
Georgia staff in store very polite and very helpfull
June 6, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Mandee, we are pleased to hear about your fantastic experience. It's great to hear Georgia was helpful and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Dylan was very helpful today and very…
Dylan was very helpful today and very patient with setting up my phone
June 4, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Ray,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very efficient friendly service from…
Very efficient friendly service from Dylan. Thank you very much.
June 3, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Simon,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was very helpful with upgrading…
Emily was very helpful with upgrading my phone, explained everything to me really well so I understood exactly what I would be paying for. I have been going to her for about 2 years now, she is very friendly and highly recommended!!
June 2, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Diana,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad was really great today with…
Brad was really great today with helping set up our new device and went through everything thoroughly. 5 star service
June 2, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Les,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad was amazing in Vodafone Trowbridge…
Brad was amazing in Vodafone Trowbridge at helping me setup my new phone.
May 27, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Gwenda. Thank you for your review for Brad. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was great and really helpful…
Dylan was great and really helpful sorted my phone out and advised me to the best deal possible.
May 26, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you for all your hard work
Thank you for all your hard work. Made it a much easier processed than it needed. Dylan is superb.
May 19, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Keneth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad was amazing in helping us today!
May 14, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Lynn,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Found the staff to be exceedingly…
Found the staff to be exceedingly helpful. Kamil gave me the customer journey I thoroughly enjoyed. Thank you all for doing so.
May 10, 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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