I visited Truro Vodaphone shop to replace my old phone. Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few... See more
Company replied
Location
Switch location8 King Street, TR1 2RA Truro, GB
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Aaron, the manager, was amazing. He listened to my issue and then put me under the very capable hands of Megan (the lady with the lovely wolf tattoo). She sorted out my issue and I was able to leave t... See more
Company replied
Great help and support from Megan throughout the entire upgrade process. From helping to pick the right device, to helping get the best deal on the sim side, she was fantastic. She even put up with me... See more
Company replied
Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Truro
Written by the company
Contact info
8 King Street, TR1 2RA, Truro, United Kingdom
4.9
Excellent
351 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Vodafone UK - Truro
"Hey Andrea,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Efficient and helpful service.
July 8, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Jayden,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was absolutely brilliant
Jack was absolutely brilliant
I was very satisfied with my up grade.
July 7, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron at Truro vodaphone has been excellent today
Aaron at Truro vodaphone has been excellent today. So helpful and knowledgable I would highly recommend using him. Many thanks Lyn Wilde
July 5, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Aaron and Sam P were fantastic with…
Aaron and Sam P were fantastic with myself and my family today. Would recommend coming here.
July 5, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Katie,
Thanks for the lovely review and fantastic support for Aaron and Sam P.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good attentive service
Good attentive service, and always persevere until a problem is solved.
July 3, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous from all staff
Fabulous from all staff. We encountered three members of staff and all amazing. Thank you.
July 1, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Ginny,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service and very friendly…
Excellent service and very friendly group of guys in Truro ⭐️⭐️⭐️⭐️⭐️
Would highly recommend jack especially ✅
July 1, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Aaron,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience at the…
I had a great experience at the Vodafone store. Maddie was incredibly helpful with my iPad purchase and took the time to explain everything clearly. She was friendly, patient, and made the whole process really easy and stress-free. Excellent customer service – thank you, Maddie! 😊
June 27, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Priyanka,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maddie was extremely helpful and found…
Maddie was extremely helpful and found us the perfect deal. Highly recommend her .
June 27, 2026
Unprompted review
Reply from Vodafone UK - Truro
"Hey Adam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Had a problem with my redemption of a…
Had a problem with my redemption of a voucher, went and saw Matt in Truro and he was amazing! Great service as per usual from the team there
June 19, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hi John , thank you so much for your wonderful review and the amazing support you’ve shown for Matt , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Maddie is amazing!
Maddie is amazing! The system was slow and I was having trouble getting a new pay monthly phone, but Maddie patiently sorted everything out. 10/10!
June 17, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hi Imogen, thank you so much for your wonderful review and the amazing support you’ve shown for Maddie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Aaron helped me upgrade my phone
Aaron helped me upgrade my phone, my old one was not charging and I desperately needed a phone!
He found a good deal that meant my costs stayed manageable. The shop was busy with customers and they all did a great job of keeping everyone happy
June 17, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Wadzanai,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Sam P was great
Sam P was great, got me a very good deal on my broadband and sim. Highly recommend
June 15, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Aaron and team
Great service from Aaron and team, always there to help.
June 14, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Ns,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Aaron was very helpful
Aaron was very helpful, informative and patient during our visit
June 14, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron was amazing
Aaron was amazing, he new everything and was so knowledgeable and kind
June 14, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Haydn,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam N was reqlly good
Sam N was reqlly good, helped me witha virus on my phone from some fake apps. Very quick and friendly!
June 13, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone upgrade
Went to the Truro branch today, asked advice from store colleague Sam re upgrade on existing phone, he went above and beyond explaining different products and plans to suit me. New phone sorted and partner also upgraded at the same time. Excellent customer service!
June 12, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Getting a new phone
The store manager Aaron was fantastic. He was very helpful and answered all our questions.
Would recommend coming here.
June 12, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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