Harvey was FABULOUS. He went above and beyond to help us navigate choosing a first phone for a child. He really could not have done more for us. Thank you, Harvey!
Company replied
Location
Switch location16 Calverley Road, TN1 2TB Tunbridge Wells, GB
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See what reviewers are saying
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... See more
Company replied
After many years of worrying about rising cost of my broadband/ TV and phone bill, I went into T/W store and a very kind and patient man called Diogo helped me to change over to Vodafone and did my mo... See more
Company replied
Amadeo has been fantastic helping me when I lost my phone. He gave me new sim cards to cover me until my phone was returned. When it was returned I had issues with the previous sim and called Vodaf... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Tunbridge Wells
Written by the company
Contact info
16 Calverley Road, TN1 2TB, Tunbridge Wells, United Kingdom
4.9
Excellent
313 reviews
Asks customers to review
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Harvey was FABULOUS
Harvey was FABULOUS. He went above and beyond to help us navigate choosing a first phone for a child. He really could not have done more for us. Thank you, Harvey!
July 6, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Alexandra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient as always!
Alex was very helpful and informative, couldn't ask for more,
June 18, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Ron,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dealt with Alex and he was extremely…
Dealt with Alex and he was extremely polite and helpful.
June 24, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Tom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Friendly support that l received from…
Friendly support that l received from staff. Advice was also appreciated. Very patient and understanding
June 17, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
"Hey Sibonginkosi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Alex was very helpful his customers…
Alex was very helpful his customers service was brilliant.
May 22, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex was amazing
Alex was amazing, very patient and explained everything really well...top customer service
May 16, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Nikki,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
So glad Alex is back!
So glad Alex is back!! Thank you for sorting my new phone, love it. Always great service in Tunbridge Wells thanks everyone
May 2, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a great experience today in…
Had a great experience today in Vodafone Tunbridge Wells branch. I visited to upgrade my google pixel 7pro to a Samsung Galaxy s26 ultra and couldn't be happier with the experience. Store was clean, bright and easily accessible.
I was assisted by Alex, who provided insightful advice, in-depth explanations, honest reviews of the product and no question was too much. Alex truly went above and beyond with customer service, and this type of experience is why I have been a customer of Vodafone for well over ten years now, with all intentions to keep it that way.
Thank you Alex and Vodafone Twells, from a very happy customer who will certainly be back.
April 29, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Nadia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Alex at Tunbridge Wells was so helpfull…
Alex at Tunbridge Wells was so helpfull today, he was kind and understanding and sorted the problem quickly. Really goid service, thank you Alex
April 24, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Fiona,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Alex for helping wjtb my new…
Thank you Alex for helping wjtb my new phone
April 22, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Margaret,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tunbridge Wells
I took my mum out to the Tunbridge Wells shop because we couldn't work out what she'd done with her whatsapp. The younger guys there are always patient and explain everything to both of us. We had a nice surprise and saw Alex - my mum was so happy that he's back. Please pass on our thanks FIVE. STARS.
April 19, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Irene,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very grateful for Diogo
Very grateful for Diogo - shone out as wanting to give exemplary service whereas others visibly couldn’t be bothered
April 10, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Phillip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Diogo was very helpful with sorting me…
Diogo was very helpful with sorting me out with a new deal. Also very polite and knowledgeable.
March 29, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Brigid,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Tunbridge Wells
Hey King,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Diogo
Diogo, extremely helpful explaining all the necessary changes. An employee of Vodafone whom in my opinion should be valued.
March 23, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Rod,
Thanks for the lovely review and fantastic support for Diogo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amadeo helped me with connection on ipad
March 12, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Darren,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thanks so much good service and helpful…
Thanks so much good service and helpful
Thanks Harvey
March 3, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Wesam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harvey helped us again with a mistake…
Harvey helped us again with a mistake on the billing of the broadband contract.
March 3, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Zaid,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harvey
Harvey, super personable. Super Knowledgeable and sorted 2 of my issues and sorted my broadband new deal ! Great service as always for Tunbridge Wells
March 3, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saf’s Wonderful experience
Saf, you are a wonderful salesman. Thanks so much for uour service and plan with low price. 🤩
February 28, 2026
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Tang,
Thanks for the lovely review and fantastic support for Saf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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