Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... See more
Company replied
Location
Switch location16 Calverley Road, TN1 2TB Tunbridge Wells, GB
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See what reviewers are saying
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
Company replied
i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... See more
Company replied
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Tunbridge Wells
Written by the company
Contact info
16 Calverley Road, TN1 2TB, Tunbridge Wells, United Kingdom
4.9
Excellent
318 reviews
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SAF at Tunbridge Wells Store
Saf at the Tunbridge Wells Vodafone store was extremely professional and very helpful in sorting out quite a complicated problem with my Vodafone account.
I would definitely recommend his help to anyone visiting the store.
November 9, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi. We're happy to hear that you had a positive experience in our store. We appreciate you taking the time to share your feedback and are so glad that our team member was able to help resolve your issue. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amadeo
Very helpful and knowledgeable
Highly recommended and am extremely helpful
Am a very happy customer
November 9, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi. We're happy to hear that our service was so helpful and informative, and that you found it to be a positive experience. We appreciate your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a Team
What a Team. They have been so helpful with all my enquiries. They go above and beyond to provide an excellent service
Thanks so much Saf, you made things very easy for me when I needed a new sim for my business use- great service.
November 9, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi. We're so happy to hear that you received excellent support from our team! We appreciate you taking the time to share your fantastic experience with us. Thanks for your positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amadeo has been fantastic helping me…
Amadeo has been fantastic helping me when I lost my phone. He gave me new sim cards to cover me until my phone was returned.
When it was returned I had issues with the previous sim and called Vodafone. After half an hour on the phone and re explaining whilst the phone cut out, I came to the store to see him again and he helped me with everything, quickly and efficiently.
He is an absolute super star. His customer service was excellent.
November 8, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi. We're happy to hear that you received fantastic support when you lost your phone. We appreciate your feedback regarding the assistance you received with your new SIM cards and the help you received in store. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amadeo was excellent
Amadeo was excellent.
Helped with an upgrade sim issue.
🙌🙌🙌
November 8, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi. We're happy to hear that the upgrade sim issue was resolved excellently. We appreciate you taking the time to leave us this positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Tunbridge Wells
Hi. We appreciate you taking the time to share your positive experience with our customer service. We are so glad to hear that you were impressed. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saf was very nice and helpful and would…
Saf was very nice and helpful and would recommend his service to other customers. He was helpful, polite and respectful
November 7, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Dan was very helpful and knowledgeable…
Dan was very helpful and knowledgeable would recommend
November 7, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Dan was fantastic
Dan was fantastic - really knowledgeable and clear
November 7, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
The agent Saf is so kind and explained…
The agent Saf is so kind and explained everything that I queried.. I highly recommend. His patience makes us came back to swap from our previous provider.. he has the most customers service attitude.
November 3, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi. We're happy to hear that you had such a positive experience. We appreciate you highlighting the agent's kindness and patience. It's great to know that their service made you switch to us. Thanks for recommending us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The speed and simplicity of changing…
The speed and simplicity of changing providers was performed effortlessly by Dan. It was like i had never changed!
June 12, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I just needed to upgrade my SIM only…
I just needed to upgrade my SIM only contract & got seen by the wonderful Phoebe & she helped me reduce my monthly outgoings. Fantastic experience, great service. Very pleased
October 16, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Dan was really helpful and…
Dan was really helpful and knowledgeable and got everything sorted for us with no fuss. No one wants to spend their Sunday in a phone shop and he made it painless. Xx
October 19, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Visited the store this morning…
Visited the store this morning enquiring about an upgrade to my phone and plan. Met Dan who was very polite , helpful and obviously knowledgeable. Dan explained things very simply and made the whole transaction very easy.
October 17, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi David. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amadeo
Amadeo. He spent a long time transferring data to my new phone and was very helpful.
October 8, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Phoebe helped us with a phone and…
Phoebe helped us with a phone and broadband and I couldn't of asked for better help, I am not good with this stuff and she really explained everything in a way that was easy for me to digest. 10/10 would recommend
October 6, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Domhnall,
Thanks for the lovely review and fantastic support for Phoebe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Phoebe helped me set up a pay as you go…
Phoebe helped me set up a pay as you go SIM - she was excellent and very helpful. Great service. Very happy.
September 30, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amadeo Faingold was very helpful
Amadeo Faingold was very helpful, friendly, and customer oriented. It was an excellent experience and assistance. Very satisfied customer here.
September 23, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey there,
Thanks for the lovely review and fantastic support for Amadeo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Outstanding service
Very good. Polite. Informed and professional service. All explained and clear Saf was a star and Paola too.. best in Tunbridge Wells by far
September 20, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Tunbridge Wells
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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