Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... See more
Company replied
Location
Switch location16 Calverley Road, TN1 2TB Tunbridge Wells, GB
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See what reviewers are saying
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
Company replied
i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... See more
Company replied
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Tunbridge Wells
Written by the company
Contact info
16 Calverley Road, TN1 2TB, Tunbridge Wells, United Kingdom
4.9
Excellent
318 reviews
Asks customers to review
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Helpful
Amadeo was very helpful at the Tunbridge Wells store and went above and beyond when I wanted to upgrade my phone
September 11, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hello, Millicent,
Thanks for letting us know what an amazing job Amadeo did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Harvey
Harvey in Tunbridge Wells branch was very helpful and explained all the options well for a sim only plan which saved money. He also dealt with a cancellation of contract due to a death in the family and he was very respectful.
September 16, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hello, Dawn,
It's great to hear about the positive experience which you received in store from Harvey, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into store served by amadeo
Came into store served by amadeo, helped with my yahoo email
September 11, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hello, Chris,
This is great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lex in the Tunbridge Wells branch was…
Lex in the Tunbridge Wells branch was really helpful
September 7, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Elinor,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amadeo in the Tunbridge Wells branch…
Amadeo in the Tunbridge Wells branch was extremely helpful.
September 5, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Tom,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the branch with Amadeo.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Saf was a delight
Saf was a delight.
Very helpful esp. as I’m not tech savvy.
September 2, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Franca. Thank you for your review for Saf. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harvey from the Tunbridge wells…
Harvey from the Tunbridge wells precinct store was incredible, he went over and beyond!!!
I can’t thank him enough for sorting our daughter out with her first phone.
August 31, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great experience and knowledgeable staff
Came in last Thursday for some information about an upgrade and to look at some new handsets. Had a chat with the staff and spoke to Lex who was able to talk me through some of the handsets and different options, found it all a bit confusing at first but we were able to get through everything and he was very patient with my lack of tech knowledge! Thanks again for the help
August 22, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Reply from Vodafone UK - Tunbridge Wells
Hey Chris, This is great to see!
Thanks for your lovely feedback, The Vodafone Social Media Team
Lex was brilliant!
Lex, thank you again for all your help the last few weeks! I'll be telling all my friends to come see you.
August 24, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Michelle, It sounds like Lex has been awesome and really helped with your issues.
Thanks for your awesome feedback for her, The Vodafone Social Media Team
Ali and Scott were fabulous today…
Ali and Scott were fabulous today helping me sort a new pay as you go for my son and sorting my contract. Thanks Team TW.
August 26, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Louise,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service Ali and Scott provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Saf was very helpful & efficient in…
Saf was very helpful & efficient in explaining about my new phone. Excellent customer service.
August 22, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hello Deborah,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Tunbridge Wells
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Harvey was extremely helpful and…
Harvey was extremely helpful and pleasant and gave me a great deal
August 15, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Helen,
This is lovely feedback for Harvey. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amadeo helped me with Google
Amadeo helped me with Google. Very kind!
August 14, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Stefano,
Thanks for the great feedback for Amadeo, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Spoken to amadeo who helped me with my…
Spoken to amadeo who helped me with my phone
August 10, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Roger,
Thanks for reviewing and sharing this feedback for Amadeo.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Happy Purchase
Wow, iam really happy with the purchase of sim and samsung phone contract with vodafone as well as the staff amadeo was very friendly approch.
August 8, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Arun,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and polite
August 1, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Sally,
It's great to hear about your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Tunbridge Wells
Hi David,
Thanks for your review and feedback for Amedeo.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thanks for your help!
Finally managed to find time and pop in to their shop yesterday. I saw a bunch of offers online but I'm way too indecisive so I figured I might as well check it out in person. Lex, one of the guys who work there helped me pick up the right handset and I couldnt be more happy with it. Worth stopping by if you're unsure about what phone you want 👍🏼
July 30, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Marty,
It's great to hear about your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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