Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... See more
Company replied
Location
Switch location16 Calverley Road, TN1 2TB Tunbridge Wells, GB
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See what reviewers are saying
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
Company replied
i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... See more
Company replied
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Tunbridge Wells
Written by the company
Contact info
16 Calverley Road, TN1 2TB, Tunbridge Wells, United Kingdom
4.9
Excellent
318 reviews
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Harvey was brilliant
Harvey was brilliant, very helpful and efficient
November 22, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi there,
Thanks for sharing your fabulous feedback for Harvey. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really good advice from Saf
Really good advice from Saf, honest and open
November 20, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Richard. Thank you for your review for Saf. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a fantastic experience with…
I had a fantastic experience with Vodafone when I went to get a new number. The staff were incredibly friendly and helpful, providing great advice to help me choose the best option. Their professionalism and customer service made the entire process smooth and easy, especially Harvey and Amadeo. Highly recommend!
November 17, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Clara,
Thanks for your review for Harvey and Amadeo. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amadeo was exceptional
Amadeo was exceptional. I have had real concerns with my sims and had previously tried another Vodafone store with no success. Amadeo has restored my confidence. Polite, professional and skilled. Excellent
November 16, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi,
Thank you for taking the time to leave us a 5 star review and thank you for the amazing feedback about Amadeo's customer service and how he turned around you experience to a better one.
Thanks,
The Vodafone Social Media Team
Dan was fantastic
Dan was fantastic, excellent service! That’s why we stay with Vodafone!
November 16, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi there,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and thank you for the amazing feedback.
Thanks,
The Vodafone Social Media Team
Thank you lex
Thank you lex, gave me a good deal and was very friendly and was knowledgable!
October 31, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Verity, It's good to hear Lex gave you such a great deal.
Thanks, The Vodafone Social Media Team
Reply from Vodafone UK - Tunbridge Wells
Hey Margo,
What lovely feedback for Lex! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Let was very helpful and professional
Let was very helpful and professional
October 31, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Thanks for the five star review, Jane. It always great see we've delivered great service. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful staff!
Just visited Voda phone Tunbridge wells.
The staff there were great! Very helpful especially Saf.
Thank you!
October 28, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Harvey has sorted out loads of problems…
Harvey has sorted out loads of problems with Vodafone. Literally a lifesaver!
October 25, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Neil,
Thanks for your review for Harvey. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Saw Ami in Vodafone Tunbridge Wells
Saw Ami in Vodafone Tunbridge Wells
Great guy, helped with the issue. Highly recommend.
Saw Safi on Saturday, very knowledgeable, a great help with working out what phone would be best.
October 23, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Lisa. Thank you for your review for Ami and Safi. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saf was a great help in Tunbridge…
Saf was a great help in Tunbridge Wells, very informative and personable.
Great experience
October 13, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Purchasing new phone
Saf at Vodafone Tunbridge Wells was incredibly helpful when I was purchasing a new phone. Made sure I was offered the best deal and also made sure the contract was clear with no hidden costs. Super customer service
October 13, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Andrew,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was exceedingly helpful and patient…
Dan was exceedingly helpful and patient AND he sorted my problem in 10 minus. Very very grateful. Frazer
October 11, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Frazer. Thank you for your review for Dan. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Saf and he was a real…
I was served by Saf and he was a real delight!
September 30, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Evie,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Saf's delightful customer service.
Thanks,
The Vodafone Social Media Team
I was served by Saf and he very helpful.
September 29, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Sneha,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Saf's great service.
Thanks,
The Vodafone Social Media Team
Great customer experience for myself
Great customer experience for myself, I felt that it was highly welcoming as well as informative - big thanks to Saf for the help.
September 27, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Abe,
Thank you for the great feedback about Saf and the the customer service provided to you.
Thanks,
The Vodafone Social Media Team
Lex was incredibly henlpful and patient…
Lex was incredibly helpful and patient as I am not very tech savvy. Friendly service with a smile. Very pleased
September 27, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Thanks for your awesome feedback Tracey. IT's great to see Lex was so helpful and patient and explained everything you needed today.
Thanks, The Vodafone Social Media team
Reply from Vodafone UK - Tunbridge Wells
Hi Dave,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Harvey
Harvey was so helpful patient, kind and knowledgeable really great guy.
September 18, 2024
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi there,
It's great to hear about your recent experience and feedback for Harvey. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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