Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... See more
Company replied
16 Calverley Road, TN1 2TB Tunbridge Wells, GB
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Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... See more
Company replied
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
Company replied
i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... See more
Company replied
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... See more
Company replied
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16 Calverley Road, TN1 2TB, Tunbridge Wells, United Kingdom
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Dan sorted out the progress of an upgrade with ease and proficiency.
Couldn’t ask for more .

Reply from Vodafone UK - Tunbridge Wells
Dan was super helpful, good advice and well expressed. Thank you!

Reply from Vodafone UK - Tunbridge Wells
Dan was a great help in picking phones and finding the best deal for myself.

Reply from Vodafone UK - Tunbridge Wells

Reply from Vodafone UK - Tunbridge Wells

Reply from Vodafone UK - Tunbridge Wells
Went in today as was having issues changing over from my old company to vodafone and he was so helpful and polite and made it so easy for me to change over

Reply from Vodafone UK - Tunbridge Wells
The service provided was truly exceptional and exceeded all expectations. Scot was professional and responsive throughout the entire process. His attention to detail and commitment to quality was evident in every interaction. I was particularly impressed with his ability to understand and address customers. I highly recommend vodafone services to anyone seeking a reliable and dedicated vendor.

Reply from Vodafone UK - Tunbridge Wells
The worker was extremely helpful and let us understand what was going on with all the tech instead of letting us blindly sign anything we didn’t understand

Reply from Vodafone UK - Tunbridge Wells
Popped in during my lunch break today and spoke to Amadeo who I've seen before. He looked through my contract as I was unsure on some issues. Very friendly and helpful.

Reply from Vodafone UK - Tunbridge Wells
Amadeo helped me greatly understand my bills and what upgrade options I have! Expertly explained

Reply from Vodafone UK - Tunbridge Wells
Had a great experience today at Vodafone Tunbridge wells getting a new contract and plan with Amado super helpful and patient - many thanks.

Reply from Vodafone UK - Tunbridge Wells
Harvey was polite, friendly, quick and efficient salesperson.

Reply from Vodafone UK - Tunbridge Wells
Saf was very helpful, speedy and efficient at setting up my broadband

Reply from Vodafone UK - Tunbridge Wells
Amadeo was really helpful, help me set up my new sim which was broken in really quick time!

Reply from Vodafone UK - Tunbridge Wells
Endless patience gratefully received from Amadeo

Reply from Vodafone UK - Tunbridge Wells
Amadeo was a fantastic person to deal with and we were very happy with the service provided. I would recommend he services and Vodafone in the future to friends and family. Our best wishes to Armando and everybody at Vodafone Tunbridge Wells.

Reply from Vodafone UK - Tunbridge Wells
Dan was very helpful whilst I was getting a new phone for my son. Very knowledgeable and patient!

Reply from Vodafone UK - Tunbridge Wells
Saf and Phoebe were absolutely amazing! Went into Vodafone to sort a smashed phone and they kindly went through each option. We were in there for 3 hours! Supported us with everything and we left with a brand new phone. Excellent service! Would highly recommend!

Reply from Vodafone UK - Tunbridge Wells
Amadeo was brilliant. Super helpful , very patient and courteous with me . He made the experience a pleasure , what a nice guy . Thank you Amadeo.

Reply from Vodafone UK - Tunbridge Wells
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