Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... See more
Company replied
Location
Switch location16 Calverley Road, TN1 2TB Tunbridge Wells, GB
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See what reviewers are saying
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
Company replied
i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... See more
Company replied
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Tunbridge Wells
Written by the company
Contact info
16 Calverley Road, TN1 2TB, Tunbridge Wells, United Kingdom
4.9
Excellent
318 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Jack was great help today with setting…
Jack was great help today with setting me up with a new contract and had excellent knowledge
July 14, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Josephine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amadeo was brilliant
Amadeo was brilliant
He didn’t treat me like an idiot!
He explained everything very clearly
Very impressed
July 8, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Sally,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Amadeo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Tunbridge Wells
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in to get a new phone and change…
Went in to get a new phone and change the contract to my name. Saf was fantastic explaining the process, what to expect and the showed me the best deals. Left very satisfied and very looked after by Saf, very patient and helpful.
July 7, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Connor,
I'm glad to hear that the store agents were able to assist you in getting the best deal. Thank you for the wonderful review and the fantastic support for Saf.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amadeo was great help and a very nice…
Amadeo was great help and a very nice chap!
July 2, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Saf,
Thanks for the lovely review and fantastic support for Amadeo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Tunbridge Wells
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amadeo helped me with my eSIM
Amadeo helped me with my eSIM. Best customer service I’ve ever had
June 20, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Oliver. We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback; it means a lot to us.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan was great
Dan was great!
Helped me sort my upgrade hassle free and answered all my questions
June 6, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Crow,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harvey was friendly and very helpful!
Harvey was friendly and very helpful! 5 star service from him! Thank you Harvey you’ve been a star!
June 6, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Sharon, we are pleased to hear about your fantastic experience. It's great to hear Harvey was helpful and delivered an excellent service. Thank you for your 5 star feedback for Harvey our star.
Thanks,
Vodafone Social Media Team
Helped by Dan
Was seen to by Dan. He was very helpful and professional with helping me fix an issue I had with my contacts. Would definitely recommend Vodafone based on the service I received.
June 6, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Rick, we are pleased to hear about your fantastic experience. It's great to hear Dan was helpful, completed troubleshooting to success and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Harvey Was really Helpful
Harvey Was really Helpful. Very clear in what we needed for the boys SIM cards. Very happy with the service
May 23, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Kerry,
Thanks for the lovely review and fantastic support for Harvey. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harvey and Saf were both fantastic in…
Harvey and Saf were both fantastic in updating my 3 iPhone plan and setting up new broadband/wifi plan. Very accommodating and great service. Thank you!
May 21, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Tilly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saf was very good
Saf was very good. Thank you. He gave me lots of time and was very knowledegable.
May 21, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Caroline ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Saf —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Tunbridge Wells
Hey Adrian,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amadeo seriously helped with my phone.
May 9, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Amadeo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in the shop Tunbridge wells
Went in the shop Tunbridge wells, had an issue with the mobile data. The kind mobile technician Amadio sorted the the issue straight away.
Thank you
May 6, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Brian,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Tunbridge Wells
Hey Imran,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amadeo was very helpful when we needed…
Amadeo was very helpful when we needed a sim swap. Super quick and helpful.
April 27, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Will,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amadeo was super helpful in sim swap
Amadeo was super helpful in sim swap
April 27, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hey Joanna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zaf have helped me a lot on what would…
Zaf have helped me a lot on what would be the best contract for me. He asked me questions before coming up with the contract that suits me. It was a very good experience.
April 12, 2025
Unprompted review
Reply from Vodafone UK - Tunbridge Wells
Hi Maria.
Thank you for your feedback,
Vodafone Social Media Team
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