Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... See more
Company replied
Location
Switch location11 High Street, KT12 1DG WALTON-ON-THAMES, GB
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See what reviewers are saying
I have always had a fantastic experience in the Walton on Thames branch where the staff go out of their way to be helpful and explain things to me. One particular member of the team Amarendra has alwa... See more
Company replied
Amar today has delt with my problem with super efficiency. I am very grateful. This Walton shop is amazing
Company replied
Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Walton on Thames
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
11 High Street, KT12 1DG, WALTON-ON-THAMES, United Kingdom
4.9
Excellent
272 reviews
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Good customer service in store
Vodafone team at Walton give great customer service.
July 29, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Mr Haycock,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Walton store.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Super experience
Amar at the Walton branch was very thorough, patient and courteous. Thank you so much!
July 28, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Thanks for your awesome feedback Gamer bro 😊
All the best, The Vodafone Social Media Team
Extremely helpful staff
Extremely helpful staff. Daryl was so easy to deal with; helpful, knowledgable, and friendly too!
Richard, the Manager was also very
helpful.
I am very pleased with Vodafone
July 27, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Wendy,
Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Very professional
Very professional, Richard took the time to meet all requirements. Quick and simple!
July 27, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Kayley,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Walton Vodafone
Daryl was brilliant, knew exactly what to do. Would highly recommend
July 22, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Daryl is amazing
Daryl is amazing. So helpful and gracious. Will definitely be back. Xxx
July 9, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Megan,
It's great to hear about the positive experience which you had with Daryl. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into the walton branch to look at…
Came into the walton branch to look at a sim only deal , i spoke to Daryl and he was excellent at explaining all the deals to me .
Would highly recommend him
July 6, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Daryl was excellent
Daryl was excellent, he helped me find the right phone and plan that fits my needs, he also helped me get the phone setup and transfer my data, which I don't think I would have managed myself.
Daryl is deserving of a raise.
July 1, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Deb. Thank you for your review for Daryl. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great attention to detail
Daryl’s patience and helpfulness was extremely well appreciated. A great advocate for Vodafone.
June 28, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Philip, thanks for your feedback for Daryl. It's great to see they were patient and helpful when you visited our store yesterday.
Thanks, The Vodafone Social Media Team
Daryl IN the WALTON-ON_THAMES store was… /
Daryl IN the WALTON-ON_THAMES store was super helpful.
I had a phone stolen + needed 3 days of help and advice dealing with various companies .
Daryl wait above + beyond IN his approach to customer care.
he deserves A bonus!!!
June 28, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Joseph, I'm sorry to hear you've had your phone taken! But it's great to see Daryl went above and beyond to help get everything sorted for you and left such a great impression too.
Thanks again for your awesome feedback, The Vodafone Social Media Team
Great customer service
Daryl was an absolute superstar! He helped me with all my issues in a calm and very friendly manner. He was knowledgeable and took his time. Very patient too. Everything I needed was solved. I couldn’t be happier!!!
June 28, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Caro, It's great to hear Daryl took their time to explain everything you needed.
Thanks, The Vodafone Social Media Team
I had a great experience at Walton…
I had a great experience at Walton store. Amar is so helpful.. reduced my monthly cost and also got me a new device. Great customer service.
June 27, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Joy!
I'm glad to hear Amar was able to help you. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Walton on Thames
Thanks for excellent review, it's great to see Daryl left such a positive impression! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
The guys in the walton store Richard…
The guys in the walton store Richard and Amar where amazing. Despite how poor your systems seem to be extremely slow, eapecially for a tech compant your team in store were super competent and knowledable.
June 25, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hello, Frauke,
It's lovely to hear that you received a great service from Richard and Amar in our Walton Store! Thanks for taking the time to provide feedback on this.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Vodafone Walton on Thames
The advisor was very helpful. He listened carefully to what I wanted and tried very hard to get me the best deal on the airtime for my phone. I will return to Vodafone Walton on Thames.
June 11, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Susan,
Thanks for your review for our colleague in the Walton on Thames store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful staff today
Very helpful staff today - arranged a new second phone contract and updated my existing one. All very straightforward
June 12, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Nick,
Thanks for your review for our Walton on Thames store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
A very helpful and patient advisor who…
A very helpful and patient advisor who gave me a lot of time and clearly explained my purchase options. Highly recommended
May 12, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Exceptional care in setting up new…
Exceptional care in setting up new phone and dealing with account issues
May 11, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
It's great to see Stephen was so helpful setting up your new phone.
All the best, The Vodafone Social Media Team
Excellent service from Richard
Excellent service from Richard, he is very good with talking to people and helping them understand technical things j wouldn't normally. Would recommend you visit Richard and the team in walton
May 7, 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Michael, It's great to see Richard and hi team were so helpful yesterday 😊
All the best, The Vodafone Social Media Team
Reply from Vodafone UK - Walton on Thames
Hi Diane,
Thanks for the great feedback for Daryl, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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