Vodafone UK - Walton on Thames Reviews 

280
•
TrustScore 5 out of 5

4.9

11 High Street, KT12 1DG WALTON-ON-THAMES, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a problem with a rogue app blocking my phone so popped into Vodafone in walton on thames and a very helpful chap called Amramadam fixed it for me straight away. Great service. Really helpful.

Company replied

Rated 5 out of 5 stars

Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... See more

Company replied

Rated 5 out of 5 stars

Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again... See more

Company replied

Rated 5 out of 5 stars

Amar and Daryl both very knowledgeable..one sorted out our new mobile plan and Daryl sorted out our new broadband They made a daunting experience feel so easy. It's good to know that our local Vo... See more

Company replied


Company details


Contact info

  • 11 High Street, KT12 1DG, WALTON-ON-THAMES, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(280)

42,851 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Daryl was excellent at sorting all our…

Daryl was excellent at sorting all our enquiries and would recommend him any time

September 26, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Bowers,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryl was really helpful

Daryl was really patient with is and provided insightful support on all the questions asked. Thank you.

September 25, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey there,

Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a problem with a rogue app blocking…

Had a problem with a rogue app blocking my phone so popped into Vodafone in walton on thames and a very helpful chap called Amramadam fixed it for me straight away. Great service. Really helpful.

September 23, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came with a problem and Daryl in…

I came with a problem and Daryl in Walton on Thames brunch has sorted it out. I received excellent service 10 out of 10

September 23, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Danijela,

Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar helped me to get a good plan with…

Amar helped me to get a good plan with the device. Good customer service

September 18, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Rafi,

Thanks for the lovely review and fantastic support for Amar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryl is absolutely fantastic

Daryl is absolutely fantastic. Very knowledgeable and his customer service is second to none.

September 15, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Jacob,

Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryl was incredibly helpful

Daryl was incredibly helpful, friendly, and professional. He made everything so easy and provided excellent customer service. A real credit to Vodafone.Thanks Daryl.

September 9, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Shahameh,

Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryl is a star

Daryl is a star. He’s efficient, knowledgeable, honest and helpful.

September 4, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Darren,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryl was extremely helpful

Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. Would throughly recommend. Brilliant customer service.

August 29, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Anna,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar today has delt with my problem…

Amar today has delt with my problem with super efficiency. I am very grateful. This Walton shop is amazing

August 27, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Brigid
This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to team at Walton on Thames branch

I have always had a fantastic experience in the Walton on Thames branch where the staff go out of their way to be helpful and explain things to me. One particular member of the team Amarendra has always gone above and beyond to help me with contracts and I wanted to thank him for being so helpful.

August 24, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Catherine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Huge effort being taken to help me set…

Huge effort being taken to help me set up my new phone.Thanks a lot to Mr.Richard,Walton Vodafon office

August 21, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Stanislav,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

In contract upgrade

I upgraded my phone with Daryl, who was extremely helpful and explained my options very clearly. Can’t fault the experience!

August 21, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Jennifer,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Richard was very knowledgeable and went…

Richard was very knowledgeable and went through everything step by step very clearly with me.

August 18, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryl was super helpful

Daryl was super helpful. He helped us with a lot with everything about our phone and plan choices.

August 16, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey there,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryl

Daryl, gave very good advice and was very customer focused, very good experience

August 16, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Phillip,

Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Richard was wonderfully helpful

Richard was wonderfully helpful! He set everything up for me and was so kind and lovely. Thank you so much!

August 10, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Paula,
Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Richard is so helpful

Richard is so helpful. I always make sure I come into Store to get his help. His service is amazing. Thank yiu

August 8, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

‘Extra mile ‘ support with device change.

Dedication and flexibility of staff to overcome challenges and deliver against their commitment. Like to call out Richard, the store manager, went the extra mile’ to support.

August 1, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames


Hey Alan,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service!

I received great, professional and friendly service in the Walton-on-Thames branch today, thank you Daryl, I really appreciated your assistance with my contract.

July 31, 2026
Unprompted review
Vodafone UK - Walton on Thames logo

Reply from Vodafone UK - Walton on Thames

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look