Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... See more
Company replied
Location
Switch location11 High Street, KT12 1DG WALTON-ON-THAMES, GB
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See what reviewers are saying
I have always had a fantastic experience in the Walton on Thames branch where the staff go out of their way to be helpful and explain things to me. One particular member of the team Amarendra has alwa... See more
Company replied
Amar today has delt with my problem with super efficiency. I am very grateful. This Walton shop is amazing
Company replied
Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Walton on Thames
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
11 High Street, KT12 1DG, WALTON-ON-THAMES, United Kingdom
4.9
Excellent
271 reviews
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Daryl was brilliant
Daryl was brilliant. Fixed my issues and ended up saving me a good bit of money too. Thank you!
July 8, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Lucas,
Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Speed and efficiency of Amarendra the…
Speed and efficiency of Amarendra the sales person
July 8, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Michael,
Thanks for the lovely review and fantastic support for Amarendra. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Daryl
Daryl your retail assistant went above and beyond to help me , even with a shop full of customers he stayed calm & polite to everyone. I trust his professionalism will be recognised
June 18, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Claire,
Thanks for the lovely review and the fantastic support you’ve shown for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, really good 5g network in Walton on Thames compared to EE. Staff are very knowledgeable and ready to help
June 15, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Rupert,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Im an EE customer but had very poor…
Im an EE customer but had very poor experiwnce when i went there for some tech support. Left dishearted but popped into vodafone just on the off chance and was really gratefull i did as had such a great experience. Will be bring my number to vodafone in tlthe next couple of months
June 12, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Aaron,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amarendra/ Amar from Walton Branch has…
Amarendra/ Amar from Walton Branch has beem fantastic.
Just renewed my contract and he was very thorough and explained things very well.
A pleasure to deal with.
June 4, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey there,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Amar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The experience was great
The experience was great. Daryl was really helpful and gave me the great option of a new phone. He also answered all my questions and was really friendly. I would really recommend coming here anytime.
May 23, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amarendra was extremely helpful and…
Amarendra was extremely helpful and professional. He kindly assisted me through all of the transactions I needed to complete.
May 19, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
No complaints about the local staff
No complaints about the local staff. They're just doing what they can with the tools the company gives them. They need to put themselves in the shoes of an elderly customer and understand how soul-destroying the customer experience is.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Sean,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone
Thanks
Vodafone Social Media Team
Daryl was absolutely brilliant
Daryl was absolutely brilliant. He sorted out my wife issue and transferred all my apps to my new phone. Excellent Service
May 8, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Daryl for helping me with my…
Thank you Daryl for helping me with my new phone you are amazing
May 5, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Lexley,
Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New Contract
Recently got a new contract for our business, could not recommend more this branch , Daryl went above and beyond.
Great customer service
May 5, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Daryl was very helpful great customer…
Daryl was very helpful great customer service, explaining each step of the process. I highly recommend this branch.
April 27, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Mr Seex,
Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Daryl was super-helpful regarding a…
Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again he gave lots of really helpful advice. Ask for him if you pop in!
April 18, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Stel,
Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Daryl our retail adviser, Walton on Thames
Daryl our retail adviser, Walton on Thames branch, made both my husband and I feel at ease with his helpful approach and technical knowledge when we visited this branch to upgrade both of our phones.
It is very refreshing to know that Vodafone employee helpful and friendly and knowledgeable advisors like Daryl.
April 18, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Daryl is a star
Daryl, was great helping me with the plan upgrade for both of my numbers. I was kept informed at every stage and treated very kindly. Thank you!
April 17, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Oekin,
Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Richard has been a true angel!
April 16, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Ellie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Richard
Thank you Richard, the service you provided was excellent. Would definitly recommend you and your teams to my family and friends. Richard is the reason why i came as my wife recommended me, she said he is amazing and second that
April 11, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Claude,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Walton on Thames
Hey Venus,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Daryl was very helpful
Daryl was very helpful. He was knowledgable and nothing was tooo much trouble.
April 10, 2026
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Samantha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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