Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... See more
Company replied
11 High Street, KT12 1DG WALTON-ON-THAMES, GB
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Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... See more
Company replied
I have always had a fantastic experience in the Walton on Thames branch where the staff go out of their way to be helpful and explain things to me. One particular member of the team Amarendra has alwa... See more
Company replied
Amar today has delt with my problem with super efficiency. I am very grateful. This Walton shop is amazing
Company replied
Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again... See more
Company replied
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11 High Street, KT12 1DG, WALTON-ON-THAMES, United Kingdom
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Daryl was great. Thank you for your help regarding a phone upgrade today. Great service.

Reply from Vodafone UK - Walton on Thames
Excellent service from Daryl, fully transfered my PAYG to full service in quick time, and helped to recap and update my account.
I have used previously and will continue to use Vodafone on Walton in future.

Reply from Vodafone UK - Walton on Thames
Served by Daryl very ably. He explained everything clearly and without patronising which is refreshing. The phone I wanted wasn't in stock but he was able to order it in for me. Very patient and great customer service, especially considering it was boxing day, so I hope the staff get some sort of bonus. Thank you

Reply from Vodafone UK - Walton on Thames
I had a great experience with the Vodafone assistant Amar. They were polite, patient, and very knowledgeable, and they resolved my issue quickly. The explanation was clear and I felt genuinely supported throughout the process. Excellent customer service.

Reply from Vodafone UK - Walton on Thames
Recently changed from 3 to Vodafone, unfortunately there was a mix up with the delivery of my new SIM and the changing of my number which left me without any service. A quick visit to the Walton on Thames Vodafone shop were I was met by Daryl who sorted it straight away, great service, thank you.

Reply from Vodafone UK - Walton on Thames

Reply from Vodafone UK - Walton on Thames
Amar was extremely helpful and so kind definitely would recommend going to store.
Thank you

Reply from Vodafone UK - Walton on Thames
Brilliant customers service. Found the best deal for me.

Reply from Vodafone UK - Walton on Thames
Patient and helpful. I came in to enquire about a new contract, and am confident he gave me the best advice to proceed. He did what I asked, rather than pushing an agenda. Appreciate it

Reply from Vodafone UK - Walton on Thames
Ama at the Walton on Thames branch of Vodafone has been fantastic! My mobile got waterlogged, had to buy a new phone- it was very tricky to recover but he managed it!! I cannot thank him enough. Friendly, patient & so helpful. Marvellous customer service.

Reply from Vodafone UK - Walton on Thames
Daryl was super helpful and solved all my problems. He had patience and was super helpful, thank you!
Give that man a pay rise!

Reply from Vodafone UK - Walton on Thames
Daryl at Vodaphone Walton on Thames demonstrates outstanding personal qualities and professional customer service. Thanks Daryl.

Reply from Vodafone UK - Walton on Thames
Amar was the best and an asset to Vodafone

Reply from Vodafone UK - Walton on Thames

Reply from Vodafone UK - Walton on Thames
I want to say a huge thank you to Amar at Walton on Thames Vodaphone store. I’m 83 and needed a new phone. Amar guided me through all my choices with ease, patience and was hugely informative. Thank you Amar!
Geraldine

Reply from Vodafone UK - Walton on Thames
Daryl was amazing super helpful and lovely

Reply from Vodafone UK - Walton on Thames
Helpful and comprehensive service by Daryl. Thank you.

Reply from Vodafone UK - Walton on Thames
Thanks to Daryl for patient helpful and clearly explained service.

Reply from Vodafone UK - Walton on Thames
Really happy with the experience,Richard and team were very helpful and supportive and resolve an issues i was having with my phone. Thank you Richard

Reply from Vodafone UK - Walton on Thames
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