Vodafone UK - Warrington Reviews 

382
TrustScore 5 out of 5

4.9

102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB


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Rated 5 out of 5 stars

Amazing customer service from Joe, Karl, Jake in the Warrington Store! Life savers with a real joint effort on transfering data and helping with the impossible task of no screen use! Cannot thank you... See more

Company replied

Rated 5 out of 5 stars

Had a really great experience here today! Karl was so helpful in helping me choose the best phone/plan for me. He went above and beyond when trading in my phone - even putting my screen protector and... See more

Company replied

Rated 5 out of 5 stars

Excellent service received at the Warrington store by Karl. Broadband and a new phone all sorted seamlessly - a really great service and would definitely recommend. Thank you for sorting everything ou... See more

Company replied

Rated 4 out of 5 stars

We went into the store and greeted by Jake. My mum had the same phone contact for years unknowingly this was done by a a 3rd party and not through Vodafone themselves. Jake was very good explained w... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Warrington

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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1-star

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4.9

All reviews

(382)

42,657 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional staff and very helpful…

Professional staff and very helpful staff member Izzy good all round service

September 30, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Caroline,

Thanks for the lovely review and fantastic support for Izzy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was very honest and tailored to suit my…

Was very honest and tailored to suit my needs and extremely helpful

September 25, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Colette,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service Karl in…

Amazing customer service Karl in Warrington. So helpful and knowledgeable. Thank you

September 25, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Gillian,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew your customer advisor was…

Matthew your customer advisor was incredibly helpful setting up my phone and talking me through it a definite asset

September 24, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Jayne,

Thanks for the lovely review and fantastic support for Matthew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from matt

September 23, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic 2 days experience setting up…

Fantastic 2 days experience setting up a new upgrade thankyou Izzy

September 18, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Karl

Excellent service from Karl

September 20, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant service thank you…

Absolutely brilliant service thank you so much

September 20, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service mended my problem on my old phone
Ordered my new phone transferred all my data over
Jake is a top guy

September 13, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Smooth and helpful

Smooth and helpful, collected my online orders and they helped with the transfer

September 12, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was almost scared of how dedicated…

I was almost scared of how dedicated the staff here seemed to excellence

September 12, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very informative

Very informative, listen to queries and put the solutions into action.

September 5, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, patience unbelievable

September 4, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

September 3, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. Supportive and helpful staff to guide you through the process too

August 31, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

August 21, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Georgina,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

The staff are very helpful. Especially Jake that was dealing with my phone enquiry recommend very good.

August 19, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They made the process so easy changing…

They made the process so easy changing my phone over despite not remembering some passwords! A new member of staff was helping me with assistance from his manager, enabling the upgrade to take place.

August 15, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Audrey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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