A couple of minor hiccups with phone delivery, but the store staff have helped throughout the process and have been very pleasant
Company replied
Location
Switch location102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The customer service from Joe has been really expectional, he was so helpful and nothing was too much trouble. I attended the store to purchase my new phone and needed to go back in the following d... See more
Company replied
Tom at the Warrington branch was fantastic - welcoming, kind and friendly. He explained everything, answered all our questions and helped us to get the best deals. He is a credit to Vodafone.
Company replied
During a short trip into Warrington, I met a member of the Vodafone team; Jake, who dealt with my issue professionally and proactively. We hit a small bump along the way with IT but this was quickly r... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Warrington
Written by the company
Contact info
102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom
4.9
Excellent
332 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A couple of minor hiccups with phone…
A couple of minor hiccups with phone delivery, but the store staff have helped throughout the process and have been very pleasant
May 26, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Stuart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Data transfer
Matthew from Warrington branch was very patient, attentive and professional. He understood what we wanted, explained the process and carried out the data transfer proficiently.
May 26, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Janette,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade: Joe and Jake were very helpful in…
Joe and Jake were very helpful in store, explained everything and helped to transfer data from old phones to new one. Very happy with the service and cost of upgrade
May 22, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer experience from Joe and…
Great customer experience from Joe and Jake, explained everything and made the transferring of phone really easy. Well recommended.
May 22, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom at the Warrington branch.
Tom at the Warrington branch was fantastic - welcoming, kind and friendly. He explained everything, answered all our questions and helped us to get the best deals. He is a credit to Vodafone.
May 16, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Customer service was excellent
Customer service was excellent, a great help
May 14, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer service from Joe has been…
The customer service from Joe has been really expectional, he was so helpful and nothing was too much trouble.
I attended the store to purchase my new phone and needed to go back in the following day. Both times the customer service was exceptional.
May 13, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Catherine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was fantastic!
May 9, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Catalin,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake was very helpful thank you
May 2, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Ste,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helped me set up my phone
May 1, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Colin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience once again…
Excellent experience once again upgrading my phone. Tom was extremely helpful and knowledgeable helping get the right package for me give excellent information to a non tech savvy person.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Dawn,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good polite knowledgeable service
May 2, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Warrington
Hey Mark,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Warrington
Hey Anne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Izzy helped me so much with all my…
Izzy helped me so much with all my tecknical issues. He has excellent customer service skills, he patiently actively listened to my practical issues, provided physical assistance via my phone and apps concluding with information and advice about a separate query re what turned out to be an eSIM for my upcoming South Africa holiday.
He is an asset to your organization and will be a major reason why I will continue to be a Vodaphone customer.
Thank you soo much Izzy
April 27, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Collette
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely first class service supplied…
Absolutely first class service supplied by a superb team at the Warrington store..
April 27, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Rob,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Warrington Town Centre
During a short trip into Warrington, I met a member of the Vodafone team; Jake, who dealt with my issue professionally and proactively. We hit a small bump along the way with IT but this was quickly rectified. Thank you very much to Jake and the team for their help in getting me a better deal and updating my preferences. Give the guys a raise!
April 24, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Matt,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matthew was extremely helpful to day…
Matthew was extremely helpful to day setting up my new iPhone.
April 23, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and professional service…
Very friendly and professional service by Tom at the Warrington shop. The online store assistant Becky was also excellent.
April 14, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
I always see Jake whenever i have a problem and to set up my son's phone on family link. He's a tech wizz and so helpful .
April 14, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Ann,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.