Karl was very helpful in sorting my wife, daughter and myself out with new mobile phones. He even transferred all our data onto our new phones for free which took him some considerable time. Very plea... See more
Company replied
102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB
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Karl was very helpful in sorting my wife, daughter and myself out with new mobile phones. He even transferred all our data onto our new phones for free which took him some considerable time. Very plea... See more
Company replied
Was received in the shop by a pleasant young man who greeted us. He made us feel welcome and patiently informed us of costs ets of a new fone. We would definitely deal with Izzy again. Very pleasant... See more
Company replied
Really good customer service, had no problems sorting out what I thought would be a very complicated situation as I was dealing with 3 phones. It was successfully completed by Tom, very helpful and fr... See more
Company replied
A massive big thank you to the member of staff (Warrington shop) for all his knowledge, patience and excellent customer service. He went the extra mile to attend to our queries on the newly purchased... See more
Company replied
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102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom
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Got new contract phone, very pleased with how easy Izzy the service man made the transaction. Would recommend Vodafone.

Reply from Vodafone UK - Warrington
Good service efficent helpful both tom and karl friendly excellent service

Reply from Vodafone UK - Warrington
Matthew was very helpful and. Made changing phones very easy. 5*

Reply from Vodafone UK - Warrington

Reply from Vodafone UK - Warrington
A massive big thank you to the member of staff (Warrington shop) for all his knowledge, patience and excellent customer service. He went the extra mile to attend to our queries on the newly purchased Galaxy A17 5G phone. He made us feel at ease and was so helpul - cannot praise enough

Reply from Vodafone UK - Warrington
Karl was extremely helpful in helping me buy a new phone and helped transfer all my info off old phone well done him

Reply from Vodafone UK - Warrington
Great staff informative pleasent experience

Reply from Vodafone UK - Warrington
Absolutely fantastic service from Karl from start to finish.
Helped me swap from another provider where i had issues with signal, and thus, my work calls are working again.
Highly recommended for anyone wanting an honest service.

Reply from Vodafone UK - Warrington
Amazing staff.proffesional.thorough& friendly.5 star.thanx

Reply from Vodafone UK - Warrington
Very helpful assistant and veryunderstanding

Reply from Vodafone UK - Warrington
I was given great information and service initially by Karl. The set up of my phone was carried out with the utmost care to make sure i was happy by Jake and Izzy. Great service.

Reply from Vodafone UK - Warrington
Extremely helpful bearing in mind the mass of information I needed due to my old age!!!
Thanks a lot, over and above customer care

Reply from Vodafone UK - Warrington
Excellent service and friendly. Matthew dealt with our purchase and transfer of Phones efficiently. He is an asset to the Vodafone Team

Reply from Vodafone UK - Warrington
Helpful staff, especially Matthew, transferred old phone to new, well worth going into the shop

Reply from Vodafone UK - Warrington
Very helpful in Vodafone store Warrington today. I took my mum for a new phone and Izzy couldn’t help enough with transferring data and setting up the new phone.

Reply from Vodafone UK - Warrington
I was seen by Matthew and I have to say was absolutely outstanding so helpful and patient and went beyond he had to as I am not very good with technology, I will be returning for my broadband,

Reply from Vodafone UK - Warrington
Had a lovely time in store working out the right kind of deal for me. Extremely helpful staff!

Reply from Vodafone UK - Warrington

Reply from Vodafone UK - Warrington
Karl and Izzy were extremely helpful and knowledgeable. I got a great deal and helped with the set up side of things too! Thanks guys! Highly recommend!

Reply from Vodafone UK - Warrington
Would like to say a massive thank you to Matt!
I bought myself a phone and contract via vodaphone last night but I have faced difficulties with this.
Matt was nothing short from superb, I can’t thank him enough!

Reply from Vodafone UK - Warrington
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