Excellent service received at the Warrington store by Karl. Broadband and a new phone all sorted seamlessly - a really great service and would definitely recommend. Thank you for sorting everything ou... See more
Company replied
102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB
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Excellent service received at the Warrington store by Karl. Broadband and a new phone all sorted seamlessly - a really great service and would definitely recommend. Thank you for sorting everything ou... See more
Company replied
Karl was very helpful in sorting my wife, daughter and myself out with new mobile phones. He even transferred all our data onto our new phones for free which took him some considerable time. Very plea... See more
Company replied
I was served by karl his service was impeccable and he should be commended for his politenes and willingness to help and explain my new phone and its functions
Company replied
We went into the store and greeted by Jake. My mum had the same phone contact for years unknowingly this was done by a a 3rd party and not through Vodafone themselves. Jake was very good explained w... See more
Company replied
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102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom
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Absolutely first class service supplied by a superb team at the Warrington store..

Reply from Vodafone UK - Warrington
During a short trip into Warrington, I met a member of the Vodafone team; Jake, who dealt with my issue professionally and proactively. We hit a small bump along the way with IT but this was quickly rectified. Thank you very much to Jake and the team for their help in getting me a better deal and updating my preferences. Give the guys a raise!

Reply from Vodafone UK - Warrington
Matthew was extremely helpful to day setting up my new iPhone.

Reply from Vodafone UK - Warrington
Very friendly and professional service by Tom at the Warrington shop. The online store assistant Becky was also excellent.

Reply from Vodafone UK - Warrington
I always see Jake whenever i have a problem and to set up my son's phone on family link. He's a tech wizz and so helpful .

Reply from Vodafone UK - Warrington
Matthew was really helpful and efficient upgrading my phone and transferring the data

Reply from Vodafone UK - Warrington
I visited the Vodaphone Warrington store today as my phone was glitching and wasn't operating properly. The store was busy, yet I was acknowledged within in a few minutes and was given a seat whilst I waited (I noticed this occurred for a number of customers after me, excellent customer service). Knowledge and service provided by Joseph today was superb. I cannot recommend the staff at this store highly enough, every time I have visited I have always received exceptional service. We have recently moved to Vodaphone as a broad band provider now and the switch over was seamless.

Reply from Vodafone UK - Warrington
Izzy was great. Really knowledgeable and personable. Definitely recommend.

Reply from Vodafone UK - Warrington
Positive and informative. Excellent experience l.

Reply from Vodafone UK - Warrington
So helpful. listened to my problems and sorted everything out for me. Very patient.

Reply from Vodafone UK - Warrington
Really helpful staff when I was having problems with my phone, good advice and 100% recommend

Reply from Vodafone UK - Warrington
Went in needing an upgrade and the staff couldn't have helped any more than they did, they say and explained everything down to the smallest of details and made sure I knew exactly what has happening, they also made sure I got the best deal possible for what I wanted showing me all the different deals. Genuinely couldn't have asked for better

Reply from Vodafone UK - Warrington
Fantastic service felt well looked after and comfortable. Tom looked after me and was extremely knowledgable 👍

Reply from Vodafone UK - Warrington
Matt was really helpful upgrading my phone.

Reply from Vodafone UK - Warrington
Just wanted to say Karl, was great he listened to my needs, explained the packages and how they worked. I am very happy with the service and wouldn’t hesitate to recommend Karl and Vodafone Warrington

Reply from Vodafone UK - Warrington
Called in store for some advice on plans as I had been out of contract for over a year. Spoke to a great member of staff who went through all of my options and gave me a great deal. I left with a new plan and a new phone and im very happy.

Reply from Vodafone UK - Warrington
I had a great experience at the Vodafone store thanks to Jake. I came in to trade in my Google Pixel 10 Pro for the Samsung Galaxy Z Fold 7, and he made the entire process smooth and stress-free. Jake was incredibly patient and took the time to walk me through every detail, making sure I fully understood my options and the features of the new device.
He explained everything clearly and thoroughly, without ever making me feel rushed or overwhelmed. His professionalism and attention to detail really stood out, and it was obvious that he genuinely wanted to help me make the right choice.
Thanks to Jake, what could have been a complicated upgrade turned into a really positive experience. I truly appreciate his diligence and excellent customer service!

Reply from Vodafone UK - Warrington
We have used this store for years, and the reason we keep coming back is the professionalism, friendliness and help that we receive from the staff, with a big shout out for Jake who has the patience of a saint dealing with us.
Would never go anywhere else for our phones.
Well done Warrington store!

Reply from Vodafone UK - Warrington
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