Had a really great experience here today! Karl was so helpful in helping me choose the best phone/plan for me. He went above and beyond when trading in my phone - even putting my screen protector and... See more
Company replied
Location
Switch location102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service received at the Warrington store by Karl. Broadband and a new phone all sorted seamlessly - a really great service and would definitely recommend. Thank you for sorting everything ou... See more
Company replied
Karl was very helpful in sorting my wife, daughter and myself out with new mobile phones. He even transferred all our data onto our new phones for free which took him some considerable time. Very plea... See more
Company replied
We went into the store and greeted by Jake. My mum had the same phone contact for years unknowingly this was done by a a 3rd party and not through Vodafone themselves. Jake was very good explained w... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Warrington
Written by the company
Contact info
102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom
4.9
Excellent
378 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Warrington
Hey Mark,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Warrington
Hey Anne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Izzy helped me so much with all my…
Izzy helped me so much with all my tecknical issues. He has excellent customer service skills, he patiently actively listened to my practical issues, provided physical assistance via my phone and apps concluding with information and advice about a separate query re what turned out to be an eSIM for my upcoming South Africa holiday.
He is an asset to your organization and will be a major reason why I will continue to be a Vodaphone customer.
Thank you soo much Izzy
April 27, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Collette
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely first class service supplied…
Absolutely first class service supplied by a superb team at the Warrington store..
April 27, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Rob,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Warrington Town Centre
During a short trip into Warrington, I met a member of the Vodafone team; Jake, who dealt with my issue professionally and proactively. We hit a small bump along the way with IT but this was quickly rectified. Thank you very much to Jake and the team for their help in getting me a better deal and updating my preferences. Give the guys a raise!
April 24, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Matt,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matthew was extremely helpful to day…
Matthew was extremely helpful to day setting up my new iPhone.
April 23, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and professional service…
Very friendly and professional service by Tom at the Warrington shop. The online store assistant Becky was also excellent.
April 14, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
I always see Jake whenever i have a problem and to set up my son's phone on family link. He's a tech wizz and so helpful .
April 14, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Ann,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Helped me with my transfer
April 14, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Eila,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matthew was really helpful and…
Matthew was really helpful and efficient upgrading my phone and transferring the data
April 13, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Catriona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Professional & Knowledgeable team at Warrington store
I visited the Vodaphone Warrington store today as my phone was glitching and wasn't operating properly. The store was busy, yet I was acknowledged within in a few minutes and was given a seat whilst I waited (I noticed this occurred for a number of customers after me, excellent customer service). Knowledge and service provided by Joseph today was superb. I cannot recommend the staff at this store highly enough, every time I have visited I have always received exceptional service. We have recently moved to Vodaphone as a broad band provider now and the switch over was seamless.
April 11, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey,
Thanks for the lovely review and fantastic support for Joseph.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Izzy was great
Izzy was great. Really knowledgeable and personable. Definitely recommend.
April 11, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Positive and informative
Positive and informative. Excellent experience l.
April 11, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Jim,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So helpful
So helpful. listened to my problems and sorted everything out for me. Very patient.
April 10, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Elizabeth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Really helpful staff
Really helpful staff when I was having problems with my phone, good advice and 100% recommend
April 8, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Debs,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in needing an upgrade and the…
Went in needing an upgrade and the staff couldn't have helped any more than they did, they say and explained everything down to the smallest of details and made sure I knew exactly what has happening, they also made sure I got the best deal possible for what I wanted showing me all the different deals. Genuinely couldn't have asked for better
April 3, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service felt well looked…
Fantastic service felt well looked after and comfortable. Tom looked after me and was extremely knowledgable 👍
April 2, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was really helpful upgrading my…
Matt was really helpful upgrading my phone.
April 2, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Mary,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Just wanted to say Karl
Just wanted to say Karl, was great he listened to my needs, explained the packages and how they worked. I am very happy with the service and wouldn’t hesitate to recommend Karl and Vodafone Warrington
March 30, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Called in store for some advice on…
Called in store for some advice on plans as I had been out of contract for over a year. Spoke to a great member of staff who went through all of my options and gave me a great deal. I left with a new plan and a new phone and im very happy.
March 29, 2026
Unprompted review
Reply from Vodafone UK - Warrington
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.