Vodafone UK - Warrington Reviews 

374
TrustScore 5 out of 5

4.9

102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB


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Rated 5 out of 5 stars

Excellent service received at the Warrington store by Karl. Broadband and a new phone all sorted seamlessly - a really great service and would definitely recommend. Thank you for sorting everything ou... See more

Company replied

Rated 5 out of 5 stars

Karl was very helpful in sorting my wife, daughter and myself out with new mobile phones. He even transferred all our data onto our new phones for free which took him some considerable time. Very plea... See more

Company replied

Rated 5 out of 5 stars

I was served by karl his service was impeccable and he should be commended for his politenes and willingness to help and explain my new phone and its functions

Company replied

Rated 4 out of 5 stars

We went into the store and greeted by Jake. My mum had the same phone contact for years unknowingly this was done by a a 3rd party and not through Vodafone themselves. Jake was very good explained w... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Warrington

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

374 reviews

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1-star

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4.9

All reviews

(374)

42,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely first class service supplied…

Absolutely first class service supplied by a superb team at the Warrington store..

April 27, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Rob,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Warrington Town Centre

During a short trip into Warrington, I met a member of the Vodafone team; Jake, who dealt with my issue professionally and proactively. We hit a small bump along the way with IT but this was quickly rectified. Thank you very much to Jake and the team for their help in getting me a better deal and updating my preferences. Give the guys a raise!

April 24, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Matt,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew was extremely helpful to day…

Matthew was extremely helpful to day setting up my new iPhone.

April 23, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and professional service…

Very friendly and professional service by Tom at the Warrington shop. The online store assistant Becky was also excellent.

April 14, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Stephen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

I always see Jake whenever i have a problem and to set up my son's phone on family link. He's a tech wizz and so helpful .

April 14, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Ann,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped me with my transfer

April 14, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Eila,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew was really helpful and…

Matthew was really helpful and efficient upgrading my phone and transferring the data

April 13, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Catriona,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Professional & Knowledgeable team at Warrington store

I visited the Vodaphone Warrington store today as my phone was glitching and wasn't operating properly. The store was busy, yet I was acknowledged within in a few minutes and was given a seat whilst I waited (I noticed this occurred for a number of customers after me, excellent customer service). Knowledge and service provided by Joseph today was superb. I cannot recommend the staff at this store highly enough, every time I have visited I have always received exceptional service. We have recently moved to Vodaphone as a broad band provider now and the switch over was seamless.

April 11, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey,

Thanks for the lovely review and fantastic support for Joseph.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Izzy was great

Izzy was great. Really knowledgeable and personable. Definitely recommend.

April 11, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Positive and informative

Positive and informative. Excellent experience l.

April 11, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Jim,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

So helpful

So helpful. listened to my problems and sorted everything out for me. Very patient.

April 10, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Elizabeth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff when I was having problems with my phone, good advice and 100% recommend

April 8, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Debs,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in needing an upgrade and the…

Went in needing an upgrade and the staff couldn't have helped any more than they did, they say and explained everything down to the smallest of details and made sure I knew exactly what has happening, they also made sure I got the best deal possible for what I wanted showing me all the different deals. Genuinely couldn't have asked for better

April 3, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service felt well looked…

Fantastic service felt well looked after and comfortable. Tom looked after me and was extremely knowledgable 👍

April 2, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was really helpful upgrading my…

Matt was really helpful upgrading my phone.

April 2, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Mary,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just wanted to say Karl

Just wanted to say Karl, was great he listened to my needs, explained the packages and how they worked. I am very happy with the service and wouldn’t hesitate to recommend Karl and Vodafone Warrington

March 30, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Stephen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Called in store for some advice on…

Called in store for some advice on plans as I had been out of contract for over a year. Spoke to a great member of staff who went through all of my options and gave me a great deal. I left with a new plan and a new phone and im very happy.

March 29, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Nicola,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience at the Vodafone store at Golden Square, Warrington

I had a great experience at the Vodafone store thanks to Jake. I came in to trade in my Google Pixel 10 Pro for the Samsung Galaxy Z Fold 7, and he made the entire process smooth and stress-free. Jake was incredibly patient and took the time to walk me through every detail, making sure I fully understood my options and the features of the new device.

He explained everything clearly and thoroughly, without ever making me feel rushed or overwhelmed. His professionalism and attention to detail really stood out, and it was obvious that he genuinely wanted to help me make the right choice.

Thanks to Jake, what could have been a complicated upgrade turned into a really positive experience. I truly appreciate his diligence and excellent customer service!

March 26, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Taabish,

Thanks for the lovely review and fantastic support for Jake. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We have used this store for years

We have used this store for years, and the reason we keep coming back is the professionalism, friendliness and help that we receive from the staff, with a big shout out for Jake who has the patience of a saint dealing with us.
Would never go anywhere else for our phones.
Well done Warrington store!

March 28, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Kathy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake saved me a lot of money

March 28, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Anthony,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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