Vodafone UK - Warrington Reviews 

375
TrustScore 5 out of 5

4.9

102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service received at the Warrington store by Karl. Broadband and a new phone all sorted seamlessly - a really great service and would definitely recommend. Thank you for sorting everything ou... See more

Company replied

Rated 5 out of 5 stars

Karl was very helpful in sorting my wife, daughter and myself out with new mobile phones. He even transferred all our data onto our new phones for free which took him some considerable time. Very plea... See more

Company replied

Rated 4 out of 5 stars

We went into the store and greeted by Jake. My mum had the same phone contact for years unknowingly this was done by a a 3rd party and not through Vodafone themselves. Jake was very good explained w... See more

Company replied

Rated 5 out of 5 stars

Excellent service, Karl explained everything perfectly and answered all questions. Lovely young man

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Warrington

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(375)

42,251 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have used this store for years

We have used this store for years, and the reason we keep coming back is the professionalism, friendliness and help that we receive from the staff, with a big shout out for Jake who has the patience of a saint dealing with us.
Would never go anywhere else for our phones.
Well done Warrington store!

March 28, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Kathy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake saved me a lot of money

March 28, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Anthony,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was absolutely amazing

Jake was absolutely amazing - super efficient service. Thank you very much 🙌

March 26, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Declan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone upgrade

Excellent service provided by IZZY very patient and polite as i am rubbish with tecnology absolute amazing asset to the company

March 26, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Andrea,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Professional, efficient and friendly service

Karl and Tom just fabulous friendly and professional can recommend

March 22, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Sam,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Above and Beyond!

Jake went above and beyond to help me cancel a contract with another company and set up a new account with Vodaphone. The whole experience instore was 10/10 from Jake and Karl and are both a credit to the Warrington store! Thank you!

March 22, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Matt!

Great service from Matt!

March 20, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Lynne,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All staff very helpful and knowledgeable

All staff very helpful and knowledgeable. Nothing too much trouble

March 18, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Pilky,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Assisted in moving from android to apple

March 18, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Norma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was really helpful,explained…

Matt was really helpful,explained everything to me,transfered all my data to knew phone. Nothing was to much trouble. Also upgraded ipad really happy now i got my knew phone. Thankyou for all your help,everything was explained fully and my next bill. Thankyou matt

March 10, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Patricia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were very helpful

March 7, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Dominic,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake ,was absolutely wonderful ,so…

Jake ,was absolutely wonderful ,so helpful and professional made everything so easy to understand .

March 7, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey June,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped with transferring number and data

March 2, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Wilfred,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Called in for an upgrade

Called in for an upgrade, wasn’t expecting same day. Karl dealt with my requirements, great customer service, highly recommended if you’re in the market for a new phone.

February 28, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Suzanne,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Greeted immediatrly I stepped in.

Greeted immediatrly I stepped in.
Clear infirmation onbsll the options availble to me and once I had decided, clear explanation of all costs and contract details, in an understandable form.
All completed within an hour
Excellent.
Thanks

February 25, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey J,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Warrington Branch - Top Notch!

Karl in the Warrington branch was so patient, helpful and informative with my queries today. Helped me get the best deal plus advised on other products that could also save me some money. Really recommend this branch. 👍🏻

February 25, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Tracey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As far as it goes

As far as it goes, top of the range

February 24, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Geoff,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped my clean my phone of viruses and…

Helped my clean my phone of viruses and checked prices of upgrades. Karl has very helpful

February 21, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey John,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped out with transfer of data 10/10

February 21, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Tatjana,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped with paying my bills

February 20, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look