Excellent service received at the Warrington store by Karl. Broadband and a new phone all sorted seamlessly - a really great service and would definitely recommend. Thank you for sorting everything ou... See more
Company replied
102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB
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Excellent service received at the Warrington store by Karl. Broadband and a new phone all sorted seamlessly - a really great service and would definitely recommend. Thank you for sorting everything ou... See more
Company replied
Karl was very helpful in sorting my wife, daughter and myself out with new mobile phones. He even transferred all our data onto our new phones for free which took him some considerable time. Very plea... See more
Company replied
We went into the store and greeted by Jake. My mum had the same phone contact for years unknowingly this was done by a a 3rd party and not through Vodafone themselves. Jake was very good explained w... See more
Company replied
Excellent service, Karl explained everything perfectly and answered all questions. Lovely young man
Company replied
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102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom
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We have used this store for years, and the reason we keep coming back is the professionalism, friendliness and help that we receive from the staff, with a big shout out for Jake who has the patience of a saint dealing with us.
Would never go anywhere else for our phones.
Well done Warrington store!

Reply from Vodafone UK - Warrington
Jake was absolutely amazing - super efficient service. Thank you very much 🙌

Reply from Vodafone UK - Warrington
Excellent service provided by IZZY very patient and polite as i am rubbish with tecnology absolute amazing asset to the company

Reply from Vodafone UK - Warrington
Karl and Tom just fabulous friendly and professional can recommend

Reply from Vodafone UK - Warrington
Jake went above and beyond to help me cancel a contract with another company and set up a new account with Vodaphone. The whole experience instore was 10/10 from Jake and Karl and are both a credit to the Warrington store! Thank you!

Reply from Vodafone UK - Warrington

Reply from Vodafone UK - Warrington
All staff very helpful and knowledgeable. Nothing too much trouble

Reply from Vodafone UK - Warrington

Reply from Vodafone UK - Warrington
Matt was really helpful,explained everything to me,transfered all my data to knew phone. Nothing was to much trouble. Also upgraded ipad really happy now i got my knew phone. Thankyou for all your help,everything was explained fully and my next bill. Thankyou matt

Reply from Vodafone UK - Warrington
Jake ,was absolutely wonderful ,so helpful and professional made everything so easy to understand .

Reply from Vodafone UK - Warrington

Reply from Vodafone UK - Warrington
Called in for an upgrade, wasn’t expecting same day. Karl dealt with my requirements, great customer service, highly recommended if you’re in the market for a new phone.

Reply from Vodafone UK - Warrington
Greeted immediatrly I stepped in.
Clear infirmation onbsll the options availble to me and once I had decided, clear explanation of all costs and contract details, in an understandable form.
All completed within an hour
Excellent.
Thanks

Reply from Vodafone UK - Warrington
Karl in the Warrington branch was so patient, helpful and informative with my queries today. Helped me get the best deal plus advised on other products that could also save me some money. Really recommend this branch. 👍🏻

Reply from Vodafone UK - Warrington

Reply from Vodafone UK - Warrington
Helped my clean my phone of viruses and checked prices of upgrades. Karl has very helpful

Reply from Vodafone UK - Warrington

Reply from Vodafone UK - Warrington
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