Vodafone UK - Warrington Reviews 

371
TrustScore 5 out of 5

4.9

102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB


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Rated 5 out of 5 stars

Excellent service received at the Warrington store by Karl. Broadband and a new phone all sorted seamlessly - a really great service and would definitely recommend. Thank you for sorting everything ou... See more

Company replied

Rated 5 out of 5 stars

Karl was very helpful in sorting my wife, daughter and myself out with new mobile phones. He even transferred all our data onto our new phones for free which took him some considerable time. Very plea... See more

Company replied

Rated 5 out of 5 stars

I was served by karl his service was impeccable and he should be commended for his politenes and willingness to help and explain my new phone and its functions

Company replied

Rated 4 out of 5 stars

We went into the store and greeted by Jake. My mum had the same phone contact for years unknowingly this was done by a a 3rd party and not through Vodafone themselves. Jake was very good explained w... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Warrington

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

371 reviews

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1-star

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4.9

All reviews

(371)

42,075 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful and very quick.

May 31, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Bernard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl and Izzy were extremely helpful…

Karl and Izzy were extremely helpful and knowledgeable. I got a great deal and helped with the set up side of things too! Thanks guys! Highly recommend!

May 29, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Jo,
Thanks for the lovely review and fantastic support for Karl & Izzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb

Would like to say a massive thank you to Matt!

I bought myself a phone and contract via vodaphone last night but I have faced difficulties with this.

Matt was nothing short from superb, I can’t thank him enough!

May 28, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey,

This is really amazing to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Very helpful and ploliite and solves…problems i had with my phone

Very helpful and ploite and solves problems. Customer service is good andxstaff.

May 28, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

A couple of minor hiccups with phone…

A couple of minor hiccups with phone delivery, but the store staff have helped throughout the process and have been very pleasant

May 26, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Stuart,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Data transfer

Matthew from Warrington branch was very patient, attentive and professional. He understood what we wanted, explained the process and carried out the data transfer proficiently.

May 26, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Janette,

Thanks for the lovely review and fantastic support for Matthew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade: Joe and Jake were very helpful in…

Joe and Jake were very helpful in store, explained everything and helped to transfer data from old phones to new one. Very happy with the service and cost of upgrade

May 22, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer experience from Joe and…

Great customer experience from Joe and Jake, explained everything and made the transferring of phone really easy. Well recommended.

May 22, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom at the Warrington branch.

Tom at the Warrington branch was fantastic - welcoming, kind and friendly. He explained everything, answered all our questions and helped us to get the best deals. He is a credit to Vodafone.

May 16, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent, a great help

May 14, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The customer service from Joe has been…

The customer service from Joe has been really expectional, he was so helpful and nothing was too much trouble.
I attended the store to purchase my new phone and needed to go back in the following day. Both times the customer service was exceptional.

May 13, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Catherine,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was fantastic!

May 9, 2026
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Catalin,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was very helpful thank you

May 2, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Ste,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped me set up my phone

May 1, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Colin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent experience once again…

Excellent experience once again upgrading my phone. Tom was extremely helpful and knowledgeable helping get the right package for me give excellent information to a non tech savvy person.

May 2, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Dawn,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good polite knowledgeable service

May 2, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Experience very professional

Experience very professional
Very helpfull

May 1, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Mark,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, Great service

April 29, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington


Hey Anne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Izzy helped me so much with all my…

Izzy helped me so much with all my tecknical issues. He has excellent customer service skills, he patiently actively listened to my practical issues, provided physical assistance via my phone and apps concluding with information and advice about a separate query re what turned out to be an eSIM for my upcoming South Africa holiday.
He is an asset to your organization and will be a major reason why I will continue to be a Vodaphone customer.
Thank you soo much Izzy

April 27, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Collette

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely first class service supplied…

Absolutely first class service supplied by a superb team at the Warrington store..

April 27, 2026
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Rob,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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