Excellent service received at the Warrington store by Karl. Broadband and a new phone all sorted seamlessly - a really great service and would definitely recommend. Thank you for sorting everything ou... See more
Company replied
102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB
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Excellent service received at the Warrington store by Karl. Broadband and a new phone all sorted seamlessly - a really great service and would definitely recommend. Thank you for sorting everything ou... See more
Company replied
Karl was very helpful in sorting my wife, daughter and myself out with new mobile phones. He even transferred all our data onto our new phones for free which took him some considerable time. Very plea... See more
Company replied
I was served by karl his service was impeccable and he should be commended for his politenes and willingness to help and explain my new phone and its functions
Company replied
We went into the store and greeted by Jake. My mum had the same phone contact for years unknowingly this was done by a a 3rd party and not through Vodafone themselves. Jake was very good explained w... See more
Company replied
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102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom
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Reply from Vodafone UK - Warrington
Karl and Izzy were extremely helpful and knowledgeable. I got a great deal and helped with the set up side of things too! Thanks guys! Highly recommend!

Reply from Vodafone UK - Warrington
Would like to say a massive thank you to Matt!
I bought myself a phone and contract via vodaphone last night but I have faced difficulties with this.
Matt was nothing short from superb, I can’t thank him enough!

Reply from Vodafone UK - Warrington
Very helpful and ploite and solves problems. Customer service is good andxstaff.

Reply from Vodafone UK - Warrington
A couple of minor hiccups with phone delivery, but the store staff have helped throughout the process and have been very pleasant

Reply from Vodafone UK - Warrington
Matthew from Warrington branch was very patient, attentive and professional. He understood what we wanted, explained the process and carried out the data transfer proficiently.

Reply from Vodafone UK - Warrington
Joe and Jake were very helpful in store, explained everything and helped to transfer data from old phones to new one. Very happy with the service and cost of upgrade

Reply from Vodafone UK - Warrington
Great customer experience from Joe and Jake, explained everything and made the transferring of phone really easy. Well recommended.

Reply from Vodafone UK - Warrington
Tom at the Warrington branch was fantastic - welcoming, kind and friendly. He explained everything, answered all our questions and helped us to get the best deals. He is a credit to Vodafone.

Reply from Vodafone UK - Warrington
Customer service was excellent, a great help

Reply from Vodafone UK - Warrington
The customer service from Joe has been really expectional, he was so helpful and nothing was too much trouble.
I attended the store to purchase my new phone and needed to go back in the following day. Both times the customer service was exceptional.

Reply from Vodafone UK - Warrington
Excellent experience once again upgrading my phone. Tom was extremely helpful and knowledgeable helping get the right package for me give excellent information to a non tech savvy person.

Reply from Vodafone UK - Warrington

Reply from Vodafone UK - Warrington

Reply from Vodafone UK - Warrington
Izzy helped me so much with all my tecknical issues. He has excellent customer service skills, he patiently actively listened to my practical issues, provided physical assistance via my phone and apps concluding with information and advice about a separate query re what turned out to be an eSIM for my upcoming South Africa holiday.
He is an asset to your organization and will be a major reason why I will continue to be a Vodaphone customer.
Thank you soo much Izzy

Reply from Vodafone UK - Warrington
Absolutely first class service supplied by a superb team at the Warrington store..

Reply from Vodafone UK - Warrington
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