Vodafone UK - Warrington Reviews 

382
TrustScore 5 out of 5

4.9

102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB


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Rated 5 out of 5 stars

Amazing customer service from Joe, Karl, Jake in the Warrington Store! Life savers with a real joint effort on transfering data and helping with the impossible task of no screen use! Cannot thank you... See more

Company replied

Rated 5 out of 5 stars

Had a really great experience here today! Karl was so helpful in helping me choose the best phone/plan for me. He went above and beyond when trading in my phone - even putting my screen protector and... See more

Company replied

Rated 5 out of 5 stars

Excellent service received at the Warrington store by Karl. Broadband and a new phone all sorted seamlessly - a really great service and would definitely recommend. Thank you for sorting everything ou... See more

Company replied

Rated 5 out of 5 stars

Karl was very helpful in sorting my wife, daughter and myself out with new mobile phones. He even transferred all our data onto our new phones for free which took him some considerable time. Very plea... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Warrington

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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4.9

All reviews

(382)

42,657 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful Karl assistant manager

Very helpful Karl assistant manager

December 13, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Lee,
 
Thanks for the lovely review and fantastic support for Karl.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous Service!

December 7, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Gemma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy to deal with and clear and…

Easy to deal with and clear and concise, perfect experience 5*

December 6, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent knowledgable staff and very…

Excellent knowledgable staff and very pleasant to deal with. Thank you

December 4, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Kenneth,

We truly appreciate your kind review and the fantastic support you’ve given to team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone Transfer

Turned up unannounced after buying phone from a third party. Asked Joe, the store manager, whether he could help transfer the contents of my old phone across to the new one. Joe was wonderfully supportive and treated me in a polite and professional manner. He dealt with my query quickly and efficiently. I would strongly recommend the Vodafone Warrington store to anybody considering a new mobile contract.

December 2, 2025
Unprompted review
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Reply from Vodafone UK - Warrington

Hey Gareth,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mathew and Tom were absolutely…

Mathew and Tom were absolutely fantastic, they went beyond and totally exceeded my expectations.
I would not hesitate to recommend them both.

December 2, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey George,

Thanks for the lovely review and fantastic support for Mathew and Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Our upgrade was fab...Karl

Our upgrade was fab...Karl, Assistant manager of Warrington shop dealt with us from start to finish and would definitely recommend him to others. Really great service Thank you !!

November 29, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Great customer service

Spoke to Jake he was really helpful and polite and friendly

November 29, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Joshua,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick service

Quick service. Clear explanations, friendly staff.

November 29, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl was helpful in setting up my new…

Karl was helpful in setting up my new phone TCL 501

November 28, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey David,

Thanks for the lovely review and fantastic support for Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from matt!

November 28, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Lloyd,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marvellous service from Karl for my…

Marvellous service from Karl for my transfer and upgrade!

November 27, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey June,
 
Thanks for the lovely review and fantastic support for Karl.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Karl

Excellent customer service from Karl. Came in and told him what I wanted and he did not try to rip me off.

November 27, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Lorraine,

Thanks for the lovely review and fantastic support for Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom has been extremely helpful and…

Tom has been extremely helpful and explaned exactly what he was doing.I would definely recommend him to any customer.

November 27, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Ann,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Karl for all your the…

Thank you to Karl for all your the help,support and patience, buying my new phone was so easy and stress free.

November 22, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

Hey Karen,

Thanks for the lovely review and fantastic support for Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, all questions answered, left with no worries, thanks Jake

November 18, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

We're happy to hear that all your questions were answered.

Thanks for your review,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best service

November 16, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Advisers.Karl sorted everything…

Great Advisers.Karl sorted everything out.
Very patience.

November 15, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and explaining system well

November 14, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleased with your help

November 12, 2025
Unprompted review
Vodafone UK - Warrington logo

Reply from Vodafone UK - Warrington

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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