Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... See more
Company replied
Location
Switch locationThe Galleries SC, NE38 7SD Washington, GB
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Excellent service and great help in store from Anth Thanks very much for your time
Company replied
The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us an... See more
Company replied
Needing a new phone, I strolled in with an idea of what I wanted. Newly retired and often out with no wifi, I also needed a new plan with much bigger data allowance. The wonderful Lee upped me from... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Washington Galleries
Written by the company
Contact info
The Galleries SC, NE38 7SD, Washington, United Kingdom
5.0
Excellent
391 reviews
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Matthew was very patient in sorting my…
Matthew was very patient in sorting my phone transfer, much appreciated
February 5, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Dianne,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick and easy transfer from one phone…
Quick and easy transfer from one phone to another, thanks Matt
January 29, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Thomas,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew was brilliant
Matthew was brilliant. Sorted out a new phone and did the whole transfer. Thank you
January 27, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Dave,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service
I went in today and was helped by Jack and Matty. The customer service was excellent, I will definitely come back here!
January 27, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Emma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I upgraded today with Paula
I upgraded today with Paula. Great service, love my new phone
January 23, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Dylon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Matthew was amazing for helping with…
Matthew was amazing for helping with the phone set up. Thanks
January 17, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Mick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Washington Galleries
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paula was amazing as always
Paula was amazing as always. Excellent customer service
January 6, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Stuart,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great store
Spoke to Kieran and Simon. They were very knowledgeable and helpful. I will be coming back.
January 4, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Jack,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was incredibly helpful and…
Matthew was incredibly helpful and patient. I had lots of questions and he answered all of them on layman's terms.
January 3, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Lyndsey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
love my new phone
love my new phone, Paula helped me pick the right one for my needs. Very kind and patient thankyou
December 22, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Zachary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Quick and easy phone purchase and…
Quick and easy phone purchase and smooth transfer between two phones. Thanks to Matthew in washington
December 23, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Gary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing help from Matt in Washington
Amazing help from Matt in Washington, thank you
December 22, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was such a good advisor
Matt was such a good advisor, great h3lp
December 22, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The service I received was outstanding
The service I received was outstanding, Paula made everything simple for me, I felt so comfortable through your the experience x
December 17, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Amy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Paula’s service was amazing
Paula’s service was amazing, she helped with fixing my phone and was kind throughout the whole interaction
December 18, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
The service from Paula today was…
The service from Paula today was fantastic, thankyou
December 5, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Darren,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had the pleasure of being served by…
I had the pleasure of being served by Paula. She was great dealing with my trade in and upgrade. Couldn't fault her for anything and I would definitely recommend her to any customers old or new.
November 22, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Luke,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Matt and Jack helped the smooth…
Matt and Jack helped the smooth transfer of me phone. Thank you so much
November 21, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're happy to hear that the transfer went smoothly. We appreciate you taking the time to share your positive experience with us.
Thanks,
Vodafone Social Media Team
I have been unable to get into my…
I have been unable to get into my account for nearly two years, after going into the galleries Matty eventually got my account sorted and renewed my broadband; after trying for 45 minutes. Great service from Matty.
November 6, 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hi. We appreciate you sharing your experience. We're happy to hear that your account access issue was resolved and your broadband was renewed. We are grateful for your positive feedback regarding the service you received. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
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