The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us an... See more
Company replied
Location
Switch locationThe Galleries SC, NE38 7SD Washington, GB
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I came in the store intent on cancelling my broadband and if necessary our mobile phone contracts. I met Matthew and he listened and acted immediately on my contract details, leaving me very happy w... See more
Company replied
I came in with an enquiry about my contract that was ending soon. I was helped by Matthew at the washington store and he was very helpful and friendly. He listened to what I said I was looking for and... See more
Company replied
Excellent service and great help in store from Anth Thanks very much for your time
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Washington Galleries
Written by the company
Contact info
The Galleries SC, NE38 7SD, Washington, United Kingdom
5.0
Excellent
359 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great customer service
I came in with an enquiry about my contract that was ending soon. I was helped by Matthew at the washington store and he was very helpful and friendly. He listened to what I said I was looking for and what I don't really use and got a cheaper sim deal. Overall very happy with my experience.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I came in the store intent on…
I came in the store intent on cancelling my broadband and if necessary our mobile phone contracts. I met Matthew and he listened and acted immediately on my contract details, leaving me very happy with the new contract details.
He was very professional and understanding of my situation.
He is an asset to this Vodafone store and gets a maximum 5 out of 5 from a very happy customer.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Billy,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Outstanding service
The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us and will probably return to change our broadband to Vodafone
May 29, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Iain,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Informative
Informative, professional, all satisfactory. Outstanding service throughout from Matthew
May 31, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Harry ,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Matty was brilliant
Matty was brilliant. Big thanks to him for getting my monthly bill down.
Really recommend popping in store and they help you out.
May 31, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service
Great service. Big thank you to Jack and Paula who helped me get my new phone set up and answered all my questions.
May 31, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Sarah,
Thanks for the lovely review and fantastic support for Jack and Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
5star plus for Paula today
5star plus for Paula today, she made me feel at ease and is an asset to Vodafone thank you
May 29, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service by Lee the store…
Fantastic service by Lee the store manager helped us massively getting a ongoing problem sorted within an hour
May 29, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Lee today
May 28, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paula helped me with my new sim card
Paula helped me with my new sim card. She was very helpful and patient
May 28, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Kidin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lee is a friendly
Lee is a friendly, guy with an amazing personality, he went above and beyond to help us with what we needed.
May 27, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Maureen,
Thanks for the lovely review and fantastic support for Lee
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Washington Galleries
Hey Alan,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really nice staff
Really nice staff. Jack helped me with a good plan, and sorted the transfer of my data into my new device.
Thanks for the help and I’ll definitely be back.
May 25, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Simon got my data across to my new…
Simon got my data across to my new phone 😃
May 23, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Simon set up phone
May 22, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Called into Washington store for help…
Called into Washington store for help with my phone. Wow what a fantastic experience received from Paula. Great girl who helped with my problem
May 22, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
Thanks for letting us know what an amazing job Paula did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jack was excellent a credit to you store
Jack was excellent a credit to you store
May 20, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Eileen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Matthew today
Excellent service from Matthew today, sorted me out with my roaming query! Great banter too
May 16, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Paula was amazing through the whole…
Paula was amazing through the whole process, even staying late to make sure I got my phone all sorted.
5* customer service throughout.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lee the store manager was fantastic…
Lee the store manager was fantastic what a credit to your team, jack was a funny chap helped sort everything out made it look easy
May 11, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Isabel,
Thanks for the lovely review and fantastic support for Lee and Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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