Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... See more
Company replied
Location
Switch locationThe Galleries SC, NE38 7SD Washington, GB
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Excellent service and great help in store from Anth Thanks very much for your time
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The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us an... See more
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Needing a new phone, I strolled in with an idea of what I wanted. Newly retired and often out with no wifi, I also needed a new plan with much bigger data allowance. The wonderful Lee upped me from... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Washington Galleries
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Contact info
The Galleries SC, NE38 7SD, Washington, United Kingdom
5.0
Excellent
391 reviews
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Reply from Vodafone UK - Washington Galleries
Hey Alan,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon got my data across to my new…
Simon got my data across to my new phone 😃
May 23, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Simon set up phone
May 22, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Called into Washington store for help…
Called into Washington store for help with my phone. Wow what a fantastic experience received from Paula. Great girl who helped with my problem
May 22, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
Thanks for letting us know what an amazing job Paula did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jack was excellent a credit to you store
Jack was excellent a credit to you store
May 20, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Eileen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paula was amazing through the whole…
Paula was amazing through the whole process, even staying late to make sure I got my phone all sorted.
5* customer service throughout.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lee the store manager was fantastic…
Lee the store manager was fantastic what a credit to your team, jack was a funny chap helped sort everything out made it look easy
May 11, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Isabel,
Thanks for the lovely review and fantastic support for Lee and Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Washington Galleries
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Washington Galleries
Hey Kayla,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
The employee at the Galleries…
The employee at the Galleries Washington store named Lee. He went the extra mile helping my Mother-In-Law!
May 4, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Matty…
Great customer service from Matty @Vodafone. Friendly, helpful, and quick to resolve my issue. Communication was clear throughout, and he made the whole process easy. Would definitely recommend!
April 28, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Dawn,
Thanks for the lovely review and fantastic support for Matty.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic patience and service provided…
Fantastic patience and service provided by Paula in the Washington shop. Explained everything clearly
April 25, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Ross,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was great
Jack was great, happy pleasant and polite, i usually hate getting a new phone! But this was easy, stress free and he done everything for me. If I needed to pop in to the shop again I'd just ask for Jack 🙂
April 21, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Elisa,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5star Lee great customer service
April 20, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Bev,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in to the Washington store to ask…
Went in to the Washington store to ask about roaming charges. Paula upgraded me to a better deal, fantastic service
April 1, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Monique,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to this and I was lost on what to…
Came to this and I was lost on what to do and until a lady came over and I believe her name was Paula. She helped me out and told me what to do. Fabulous work from staff. Wish more people were like this it makes the world better whenever there is someone sweet like that and actually help. Thank you.
April 1, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Bella,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to the Washington store for an…
Came to the Washington store for an upgrade, I was met by a very lovely lady called Paula, she was amazing, great service
April 1, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Wanted to move to Vodafone
Wanted to move to Vodafone, as my family recommended Paula. I was nervous, but the experience I had was phenomenal x
April 1, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Kirsty,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Paula was super helpful and experienced…
Paula was super helpful and experienced would recommend thank you
April 1, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Lynsey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I wasnt sure what phone i wanted
I wasnt sure what phone i wanted, Paula was patient and took her time to find the phone i was looking for, cant fault her thanks
April 1, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Jane,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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