Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... See more
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Location
Switch locationThe Galleries SC, NE38 7SD Washington, GB
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Excellent service, upgraded SIM without any issues. Very professional, friendly and easy to talk to. Thank you .
Company replied
Needing a new phone, I strolled in with an idea of what I wanted. Newly retired and often out with no wifi, I also needed a new plan with much bigger data allowance. The wonderful Lee upped me from... See more
Company replied
Excellent service and great help in store from Anth Thanks very much for your time
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Washington Galleries
Written by the company
Contact info
The Galleries SC, NE38 7SD, Washington, United Kingdom
5.0
Excellent
390 reviews
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Reply from Vodafone UK - Washington Galleries
Hey Joseph,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Washington Galleries
"Hey Huzzy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Matthew sorted the transfer and…
Matthew sorted the transfer and upgrade. Top man!
July 23, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey David,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgraded my phone with Paula
Upgraded my phone with Paula. Lovely service thankyou
July 20, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Linda,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service from Matty
Great service from Matty, helped me get my roaming pass sorted for my holiday and put my mind at ease for travelling.
July 14, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey there,
Thanks for the lovely review and fantastic support for Matty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
MATTHEW WAS FANTASTIC AND EXTREMELY…
MATTHEW WAS FANTASTIC AND EXTREMELY HELPFUL
June 27, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Kelly,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samsung 26
Waited a little time to get served, as soon as Lee was free he came to greet us. The service received was fantastic, all information was clearly explained to us in detail and we were given a great deal on both devices. Both left happy customers. Thank You so much
June 27, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service in a very buay store…
Amazing service in a very buay store today, thanks for all the help lee
June 18, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew sorted my phone transfer…
Matthew sorted my phone transfer despite a few hiccups and got ot all done. Thanks!
June 10, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Les,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful service by the whole team
Helpful service by the whole team. I'm not a savy phone user but they made it look simple and put me at ease
June 8, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Trish,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Can not thank Lee for his help and…
Can't thank Lee enough for his help and expertise. I was really stressed when I came in store, with a problem of my own making. Lee put me at ease and quickly sorted everything for me. Thank you so much
June 7, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Maureen,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
I came in with an enquiry about my contract that was ending soon. I was helped by Matthew at the washington store and he was very helpful and friendly. He listened to what I said I was looking for and what I don't really use and got a cheaper sim deal. Overall very happy with my experience.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I came in the store intent on…
I came in the store intent on cancelling my broadband and if necessary our mobile phone contracts. I met Matthew and he listened and acted immediately on my contract details, leaving me very happy with the new contract details.
He was very professional and understanding of my situation.
He is an asset to this Vodafone store and gets a maximum 5 out of 5 from a very happy customer.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Billy,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Outstanding service
The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us and will probably return to change our broadband to Vodafone
May 29, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Iain,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Informative
Informative, professional, all satisfactory. Outstanding service throughout from Matthew
May 31, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Harry ,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
5star plus for Paula today
5star plus for Paula today, she made me feel at ease and is an asset to Vodafone thank you
May 29, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service by Lee the store…
Fantastic service by Lee the store manager helped us massively getting a ongoing problem sorted within an hour
May 29, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Lee today
May 28, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paula helped me with my new sim card
Paula helped me with my new sim card. She was very helpful and patient
May 28, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Kidin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lee is a friendly
Lee is a friendly, guy with an amazing personality, he went above and beyond to help us with what we needed.
May 27, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Maureen,
Thanks for the lovely review and fantastic support for Lee
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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