Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... See more
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Location
Switch locationThe Galleries SC, NE38 7SD Washington, GB
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Excellent service and great help in store from Anth Thanks very much for your time
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The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us an... See more
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Needing a new phone, I strolled in with an idea of what I wanted. Newly retired and often out with no wifi, I also needed a new plan with much bigger data allowance. The wonderful Lee upped me from... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Washington Galleries
Written by the company
Contact info
The Galleries SC, NE38 7SD, Washington, United Kingdom
5.0
Excellent
391 reviews
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Had the best customer service from…
Had the best customer service from Paula, what a nice girl…thank you x
April 1, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Ella,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran was a massive help when my phone…
Kieran was a massive help when my phone wasn't transferred properly the first time.
April 16, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey David,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Washington Galleries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Washington Galleries
Hey Les,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Our visit to Vodafone Washington
We were greeted by a very nice young man called Mathew who was very helpful. He managed to save us money on our Vodafone plan. Which i was very grateful for. We are pensioners who need to watch our pennies in order to live a good life. Everything is going up nothing coming down.
March 24, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Lesley,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgraded my phone
Upgraded my phone, fabulous service off Paula yet again .
March 17, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paulas service was excellent
March 21, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Moved to Vodafone from EE
Moved to Vodafone from EE, best decision ever. Paula was fantastic
March 21, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Lee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the store to upgrade
I visited the store to upgrade, I was very nervous but Paula made me feel at ease. What a lovely lady thank you
March 19, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Suzanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Visited the galleries and had the best…
Visited the galleries and had the best experience from Paula, what an asset to Vodafone she’s fabulous x
March 19, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Layla,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service today from Paula
Great service today from Paula. I wont visit any other store for this reason thankyou
March 20, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Freddie,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always visit the Washington store…
Always visit the Washington store because of Paula. She always makes me feel comfortable ans sorts me out with a great deal.
March 21, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Margaret,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The service from Paula was outstanding
The service from Paula was outstanding, every time I see her she goes out of her way to help x
March 21, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Tracy,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wont go anywhere unless its the…
I wont go anywhere unless its the Washington galleries store. Always greeted with a smile. The guys are really good and helpful.
March 17, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Paula,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from the team in…
Excellent service from the team in Washington, kieran was amazing thankyou
February 28, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Susan,
Thanks for the lovely review and fantastic support for kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Simon helped with any roaming questiin…
Simon helped with any roaming questiin i had, very knowledgeable!
February 27, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Kirk,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Washington Galleries
Hey David,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
10/10 customer service from Matthew
February 10, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Eve,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was brilliant
Matthew was brilliant, fun and made the experience painless and easy
February 27, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Dan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really Helpful and friendly
Matthew served us and helped us get all three phones sorted. He looked at all the data usage and pointed out the best contracts for our needs.
February 13, 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Simon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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